Advice on unfisnished joinery work?

Shelleyphant

Hi all,

Could somebody signpost me towards some advice regarding work done at my mothers property? I've a quick scootch round and can't find anything (but am full of the flu so could quite easily have missed it!)

My mum paid someone to do some plastering at her home which he did and very nice it was too. She mentioned that she had bought a kitchen and asked if they could recommend someone. The chap who was the "boss" said they could do it took a look and quoted her £350 pounds and said it could be done in a day.

Two months later it still isn't finished. I work in repairs for council housing and I can tell that the work left to finish the kitchen is less than a day at the most.

She has paid him for the kitchen as she agreed to get him to do some extra work tiling which he is halfway through (she hasn't paid for this yet) and the jobs were very small, put cupboard door on etc which he said he could do while he was tiling.

Initially she chased him and he waould promise to come. He would either turn up for half an hour only or not at all with no call to explain why. She has now got to the point where she is so upset by it all that she won't call him at all (which I think is what he wants)

I want to call him and demand he finishes the work he was paid for but before I do I want to know what my rights are. Can I threaten to report him to trading standards or small claims? I'm having a bit of a hard time making head and tail of it!

Apologies if I have missed a glaringly obvious section somewhere, please point me towards it if i have