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Upgrading to Kaspersky 2012 - again!!!

melbury
melbury Posts: 13,251 Forumite
Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
in Techie Stuff
I paste below the link that someone kindly posted, but still can't work out how to do this:o:o:o I can't find how to email the eStore! When I did this on my old computer last year, it was much more striaghtforward than this, there was no mention of emailing the eStore.

Please, if anyone has done this give me the idiots guide.

Many thanks.

If Kaspersky Anti-Virus 2010 / 2011 is installed on your computer and you would like to upgrade to Kaspersky Internet Security 2012, you should do the following:
  1. In an email message from the eStore click the link to download the distributive. If the link validity period has expired, download the distributive from the Kaspersky Lab site.
  2. In the File download window click Save.
    [*]In the Save as window select the location to save the distributive (Desktop is the default location) and click Save.

      [*]
      When the file download is complete, click Close.
      [*]
      Uninstall Kaspersky Anti-Virus 2010 / 2011.
      [*]
      Find and run the downloaded distributive (with the .exe extension), by left-clicking it.
      Stopped smoking 27/12/2007, but could start again at any time :eek:

      Comments

      • Myser
        Myser Posts: 1,907 Forumite
        Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
        You do not need to Email the sStore. They are talking about receiving a message from the eStore to upgrade your version.
        If my post hasn't helped you, then don't click the 'Thanks' button! ;)
      • melbury
        melbury Posts: 13,251 Forumite
        Part of the Furniture 10,000 Posts Name Dropper I've been Money Tipped!
        Myser wrote: »
        You do not need to Email the sStore. They are talking about receiving a message from the eStore to upgrade your version.


        Well that is how I first read it, but how do I get the eStore to email me?
        Stopped smoking 27/12/2007, but could start again at any time :eek:

      • Myser
        Myser Posts: 1,907 Forumite
        Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
        If you don't have the Email, you can follow the second part of the sentence:
        If the link validity period has expired, download the distributive from the Kaspersky Lab site.
        If my post hasn't helped you, then don't click the 'Thanks' button! ;)
      • coolsolution
        coolsolution Posts: 121 Forumite
        Part of the Furniture Combo Breaker
        By the way did you buy it by any chance.I get my one through barclays bank which is Fun LOL.(online banking.)
        :beer::T:j:mad::p:D;):cool::eek::rotfl::A this are the signs of a lunatic.
      • Figment
        Figment Posts: 2,643 Forumite
        Part of the Furniture Combo Breaker
        edited 29 January 2012 at 9:20PM
        As above. Presumably you already have Kaspersky Anti-Virus 2010 / 2011 on your computer, and have received an email from their eStore offering an upgrade to the 2012 version.

        If you don't have the email, you can still download the file from their site using this link

        http://www.kaspersky.com/productupdates

        You'll have to select the product you want from their site.
        How do I add a signature?
      This discussion has been closed.
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