We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Switching supplier via UK Power - delays?

Options
HI all

I applied to switch from my current supplier to Ecotricity via the UK Power link from the MSE email (to get the cashback) on 31 Dec. It says it takes about 6 weeks (which was up last Sun), but there are also supposed to be interim stages e.g. you get 7 days to reconsider, then after another 3 weeks you get a welcome pack or something confirming the date of switch. I haven't heard anything from Ecotricity apart from the automated confirmation on 31 Dec and when I emailed UK Power last week (when it was about 5 weeks), I got a reply saying they would chase it up with Ecotricity. Has anyone else had problems. Is this delay normal?
Thanks.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244K Work, Benefits & Business
  • 598.9K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.