We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Santanders OTP Service

Nine_Lives
Nine_Lives Posts: 3,031 Forumite
edited 28 January 2012 at 6:17PM in Budgeting & bank accounts
My brother signed up with Santander & entered "a" mobile number for his OTP (he has more than 1 mobile).

Anyway, time comes to cycle the 1k & he goes to transfer it back out, but he's not getting the text through on the mobile he thought he'd registered.
Turns on his other phone - nothing there either.

Everyones mobile in the house is now on & nothing is coming through.

Maybe a number was entered wrongly?!

So he calls up today to try and find out what number is registered to his account thinking he'll answer a few security questions to prove he's who he says he is & away he goes.

They say it can't be done over the phone, only in branch.

With it being Santander & on the back of recent lies from Halifax to other MSE members .... is this true?


If so then he only gets Sundays off work, so it'll be a painful cash machine withdrawal & then payment into another account - so does anyone know what the card limit is on withdrawals per day from Santander? And is it a CARD or an ACCOUNT limit (as he's 2 cards with them)?

Thanks.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.5K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.6K Work, Benefits & Business
  • 602.9K Mortgages, Homes & Bills
  • 178.1K Life & Family
  • 260.6K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.