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trojan virus

Hi there,
I've had some debit card fraud & when I downloaded different anti-virus & malware programs one of them found this....
Trojan.Win32.Generic!BT
could this have enable someone to access my financial info?
thanks in advance
sissle x

Comments

  • Anselm
    Anselm Posts: 7,009 Forumite
    ww.spywareremove (dot) com/removeTrojanWin32GenericBT.html

    Seems to be spyware I'd run malwarebytes if you have it

    (I can't post links sorry)
    "Nothing, Lucilius, is ours, except time." - Seneca
    Moral letters to Lucilius/Letter 1
  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Hi, in short - yes.

    Depending on the anti-virus system these trojans have different names - if you read here you will see that it may send keystokes to a remote computer

    http://www.microsoft.com/security/portal/Threat/Encyclopedia/Entry.aspx?Name=Trojan%3AWin32%2FDelf.GL

    Check yr bank details and change passwords for all financial systems
  • Anselm
    Anselm Posts: 7,009 Forumite
    Only change your details after you've completely scanned your computer so you're not leaking your details again
    "Nothing, Lucilius, is ours, except time." - Seneca
    Moral letters to Lucilius/Letter 1
  • sissle
    sissle Posts: 7 Forumite
    Thinking back it was ad-aware that found it but it wouldn't delete it, which is why I now have malwarebytes which deleted it (at least I hope it did!)
    I also now have kaspersky, it's free with barclays online banking (funnily enough I wasn't aware of this freebie from them until I googled for best anti-virus!! they really should promote that better!!!!!)
    I'm always scanning with one or the other everyday...& so far neither of those have found it still on my system!
    Is there anything else I can use/do to double check?
    Also do I only use Kaspersky's firewall or do I need windows firewall turned on too (read somewhere that 2 firewalls might conflict with each other?)

    thanks,Sissle
  • robmar0se
    robmar0se Posts: 1,328 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Only one firewall please!

    If you are very risk averse there are a couple of things you could do to put yr mind at rest.

    1. Go to the Kaspersky website and run the TDSS killer - http://support.kaspersky.com/faq/?qid=208280684

    2. Run Combofix - but it is something you need to be very careful with, hence I give you the link to the tutorial site:
    http://www.bleepingcomputer.com/combofix/how-to-use-combofix

    after running it you can post the log here if you wish (probably not necessary if it reports nothing), and then in the run box, enter: combofix /uninstall .....to remove the program from your system.
  • Anselm
    Anselm Posts: 7,009 Forumite
    Kasperkey should be fine by itself as like you say, two firewalls may conflict and cause problems.
    If it's been deleted by malware anti-bytes then it shouldn't come back. If you're unsure, do another scan (a full one).
    "Nothing, Lucilius, is ours, except time." - Seneca
    Moral letters to Lucilius/Letter 1
  • waddler_8
    waddler_8 Posts: 3,588 Forumite
    It'd be good if you can give the filename and path of the detected file, eg:

    C:\directory\folder\sub folder\filename.ext

    Or post the mbam log that shows it (although I have to say that doesn't look like an mbam detection name). Generic detections are prone to false positives as it's a detection for code that characterises malicious behaviour.

    http://www.f-secure.com/v-descs/other_w32_generic.shtml
    Anselm wrote: »
    ww.spywareremove (dot) com/removeTrojanWin32GenericBT.html

    Pushes Enigma software's SpyHunter - absolute rubbish.
  • sissle
    sissle Posts: 7 Forumite
    I've run a full scan with Kaspersky & Malwarebytes & they've found nothing, I've also run TDSS killer & that's found nothing, but I daren't try the Combo-fix as it looks & sounds too complicated for me!!
    thanks for the links robmarOse
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