Thumbs up for Npower

carefullycautious

Just wanted to say that we have been with Npower for last 6years and have never had any problems with them.

Statements arrive regulary with good breakdown of what we have used etc.

Customer services always polite and helpful if we have any queries.

I know you can save money by keep moving around but I cant cope with all that hassle to save a few pounds. I would rather stay as I am.

So once again thanks

shegar

Im also with N power for last 4 yrs and they seem give me good deal with them, also find them very helpful when I telephone them, Ive tried comparison websites ,and given them my exact yearly metre readings , but they dont come anywhere near the rates I get from n power..... .......

chanz4

Do you work for them? sorry had to ask before others did. Its a change to see positive as most people just post negative.

GuessWhoDIB

They must work for them , npower are cretins

chanz4

Or maybe they have had no issues, always given reads and paid them?

shegar

No I dont work for them, just dont have any probs with them, always given them metre readings every few months or so....:D

kelloggs36

I have been with Npower for years also, and they have been great - they always look to see which is the cheapest tariff for me (I call them regularly) and have always switched me without a problem, even if I am half way through a period without charging me. Every time I compare their prices, I always get negative savings, so they have always been cheapest for me. No, I don't work for them!

elliesmemory1

Its nice to hear something good for a change, hope its true as have just changed to npower after nightmare with EON

pineapple

Just shows how our experiences differ. I would rather poke sharp sticks in my eyes that use NPower. I am very happy with Scottish Power. But there is bound to be someone on here who thinks they are terrible!

scope

You do know that you are (financially) better off switching providers? I switch roughly every year and make around £150 per switch using the correct cashback website, etc.. Thats a couple of months electricity and gas paid for. I was last with NPower a few years ago, since then I have been with EDF and British Gas.. Now I am getting £40 cashback from uswitch (I think), as well as £100 Love Vouchers from NPower to go back to them..

macman

carefullycautious wrote: »

Just wanted to say that we have been with Npower for last 6years and have never had any problems with them.

Statements arrive regulary with good breakdown of what we have used etc.

Customer services always polite and helpful if we have any queries.

I know you can save money by keep moving around but I cant cope with all that hassle to save a few pounds. I would rather stay as I am.

So once again thanks

All what hassle? 5 minutes on a comp site, 15 minutes on a switch site? If it saves you only £100pa, you've made that in 20 minutes. Does your own job pay £300 per hour?
(unless you're CEO of RBS maybe..)