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has anyone had ppi dealings with amex blue cc

about to send martins letter to amex reg blue card ppi..has anyone had any dealings with amex as i cant see a lot online anywhere

Comments

  • ..any success out there as i cant see much
  • tifo
    tifo Posts: 2,156 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    yes, they dealt with my claim efficiently and timely ..... cheque came within two days of accepting and special delivery!
  • Nightmare with Amex.
    Found them difficult to deal with and communication from them was often wrong and misleading. After exploring every avenue this fantastic website advises I had to do to the Financial Ombudsman as Amex rejected my claim.
    They have had the complaint for over a year but they have upheld it and they are negotiating with Amex what I will receive, there is a dispute over the way the 8% interest is calculated.

    My advice would be to be patient and hold in there don't let them beat you!

    I had great efficient service from Tesco Bank and Sainsburys in terms of claims but I was determined I wouldn't let Amex beat me!
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