Unclaimed policy - Pearl Assurance

666poo

My Dad died in 2001 and my Mum has recently been contacted by Pearl Assurance about an insurance/savings policy which he had been paying into for a number of years (he cancelled this a few years before he died) which she knew nothing about. Problem is, to make a claim for it they need a copy of the will, her birth certificate, and mine and my sister's birth certificates. We have all apart from my birth certificate which has been lost.
I was adopted in 1968 aged 4 weeks, I never had a full birth certificate only a short one, I have tried to order a new one via the GRO website but they have no trace of me!!!
My question is, do they really need the birth certificate?
I work for the Department for Work and Pensions and we will accept a valid passport as proof of age/ID.

Pearl say they can do nothing without the birth certificate but are they just trying to get out of paying my Mum what is rightfully hers?

Any helpful suggestions greatfully accepted.

lil.smartie

Maybe adoption paperwork would actually be what they need, proves you are who you say you are in relation to your dad being your dad? That's the only thing I can think of that would be relevant and show on a birth certificate but not a passport.

Kate

666poo

Thanks for that, I'll ask my Mum if she has any adoption papers. I have also been on to the Pearl website and contacted them to ask if they will accept my passport. I don't know why they make you jump through hoops though, Mum's had a job obtaining a copy of the will as she'd destroyed hers after Dad died and she'd made a new one.