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lou-28_2
Posts: 70 Forumite
We made a PPI complaint to Halifax end of last year because we were paying them PPI aswell as another company. (We didn't realise we were paying two PPI's on our mortgage until we reviewed our finances). Our complaint was rejected because based on their evidence they didn't feel it was misold and relevant to our needs.
We haven't seen this evidence but should I go straight to the FA or contact Halifax first to ask what the evidence is because I have evidence of what we signed up to?
Our estate agent arranged our mortgage and if they signed us up to Halifax's PPI aswell as the other one I have no paperwork on this. I was sad enough to keep a 'moving file' when we moved house and I have all of the paperwork associated with it.
We haven't seen this evidence but should I go straight to the FA or contact Halifax first to ask what the evidence is because I have evidence of what we signed up to?
Our estate agent arranged our mortgage and if they signed us up to Halifax's PPI aswell as the other one I have no paperwork on this. I was sad enough to keep a 'moving file' when we moved house and I have all of the paperwork associated with it.
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