PPI Refund - Barclays

DANDAN_2

In short. I made. Claimed little over 3 months ago. Last week I received a letter from Barclays basically saying they would refund the PPI fee and that the refund would be credited to my bank account.

All I needed to do was sign a letter then send it back to them. Happy days....

Jump forward a couple days and I thought I'd take a trip to the bank to put some monies into to my account. That's when I had noticed that Barclays had put just under 2k into my account...... The week before I had actually received my offer letter. It gets more strange..... The refund was supposed to be a tad over 5k!

I called up their PPI claims dept to see if they could make sense of what was going on. The person I spoke to clearly sounded confused. Was in able to explain why my account was credited before the offer letter was sent and why it was less than the amount quoted in the letter.

They went on to say that this would be looked into. This all happened on thursday I think.

I've not spoken to them since.... Think I'll give them a couple more days.

Perhaps someone on here could shed some light because I'm as confused as the person from the PPI dept.

Anyone else experienced similar?

amersall

It is possible they are paying the interest then the refund of ppi in 2 seperate sums.

DANDAN_2

Someone else suggested the samething.

However, the credit was sent before I even accepted the offer.... Lol