Laptop Memory possible problem

sonstream

Hi there, I'm after a bit of advice i have a HP Mini 110-3500 netbook had 1gig ddr3 memory installed. I thought I'd upgrade it to 2gig (max the motherboard will take) booted it up went to system info it recognises the 2gig but says that only 1gig is usable :mad: the memory is ddr3 and with the same timings as the 1gig stick i took out. I'm running 32bit windows 7 ultimate so should be working fine.

Any help would be great.:beer:

robmar0se

If the same spec it should be fine,

Crucial specs
Module Size: 2GB
Package: 204-pin SODIMM
Feature: DDR3 PC3-10600
Specs: DDR3 PC3-10600 • CL=9 • Unbuffered • NON-ECC • DDR3-1333 • 1.35V • 256Meg x 64 •
OR

Module Size: 2GB
Package: 204-pin SODIMM
Feature: DDR3 PC3-8500
Specs: DDR3 PC3-8500 • CL=7 • Unbuffered • NON-ECC • DDR3-1066 • 1.5V • 256Meg x 64 •
What does the BIOS tell you?

In normal circumstances we would tell you to run memtest to check the memory, however the only to do this is to make a bootable flash drive with memtest to do this - I don't know anyone who has.

Others here may be able to tell you how.

Alternatively beg, borrow, buy a usb dvd drive (about £12 for a rom version, upto £20 for dvdrw) and create the CD bootable disk.

If you bought from a good firm like Crucial, they would be able to advise, maybe worth calling the vendor and get their opinion?

Don't what other practical suggestions to make.

sonstream

robmar0se wrote: »

If the same spec it should be fine,

Crucial specs
Module Size: 2GB
Package: 204-pin SODIMM
Feature: DDR3 PC3-10600
Specs: DDR3 PC3-10600 • CL=9 • Unbuffered • NON-ECC • DDR3-1333 • 1.35V • 256Meg x 64 •
OR

Module Size: 2GB
Package: 204-pin SODIMM
Feature: DDR3 PC3-8500
Specs: DDR3 PC3-8500 • CL=7 • Unbuffered • NON-ECC • DDR3-1066 • 1.5V • 256Meg x 64 •
What does the BIOS tell you?

In normal circumstances we would tell you to run memtest to check the memory, however the only to do this is to make a bootable flash drive with memtest to do this - I don't know anyone who has.

Others here may be able to tell you how.

Alternatively beg, borrow, buy a usb dvd drive (about £12 for a rom version, upto £20 for dvdrw) and create the CD bootable disk.

If you bought from a good firm like Crucial, they would be able to advise, maybe worth calling the vendor and get their opinion?

Don't what other practical suggestions to make.

thats the exact mem i have bought, have usb dvd rom done a memory test and the bios shows the memory nooooo settings to change in there just can't figure out why windows is only telling me that only one gig is usable. thanks for the suggestions

robmar0se

I was thinking about a bios update but the 3500 is only listed in HP's US website, plus there are several versions in the 3500 series, make sure you have the right version - if necessary call HP

http://www8.hp.com/us/en/support-drivers.html

aliEnRIK

Is the graphics chip not using the other 1Gb?

robmar0se

Seems like you are not the only one with problems upgrading the RAM on the 3500....

http://h30434.www3.hp.com/t5/Notebook-Hardware/Mini-110-3500-2GB-RAM-upgrade-problem/td-p/497723

Maybe too late, but perhaps you should try getting the RAM from a supplier who guarantees the fit/compatibility. Maybe your supplier does too, so speak with them.........

aliEnRIK

Is it that you have possibly bought 'high density' RAM which is incompatible with your motherboard? (lots of these on ebay)