We're aware that some users are experiencing technical issues which the team are working to resolve. See the Community Noticeboard for more info. Thank you for your patience.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

mbna statement

Options
hi i have just found a statement from my credit card dated 2007 i was just read it and its got on there i was paying payment protection now can i claim that !! but the account is closed i didt ask for that

Comments

  • dunstonh
    dunstonh Posts: 119,640 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    You can still complain. However, on a closed account you may find data is limited and that could work against you. You wont know unless you complain though. However, you will need something stronger than you didnt ask for it.

    if you didnt ask for it then why didnt you complain back in 2007 or when it first started from your account?

    You have 6 years from the point of sale and 3 years from being reasonably aware that you could complain. With the account closed in 2007, you are now 5 years from your last statement. They could decide to apply the 3/6 year rule. I dont think they will at this stage but it would make an interesting discussion.
    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
  • hi come to think about it i didt really look at statement only to see how much i had to pay i was just going thougth some paper work and i found an statement
  • Try sending the lender a SAR request it only will cost you £10, you could end up with a large envelope of copy statements. I have tried this with 2 lenders, earlier than your date. I have 2 nice large envelopes of statements that arrived through the post in the last week.

    Regards and good luck
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 350.9K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.5K Spending & Discounts
  • 243.9K Work, Benefits & Business
  • 598.8K Mortgages, Homes & Bills
  • 176.9K Life & Family
  • 257.2K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.