barclays ppi help pls

ajay5021

Dear All

Just had my offer come through today for my old barclays loans however they have knocked off 2000 pounds as the loan was defualted in 2009. since then it was sold to RMA and I am paying them monthly. My concern is if the debt was sold to a third party should the refund be given to me or did barclays do the right thing and give the money to RMA?

And secondly on two old loans they have deducted an amount of money under the 'less any previous successful claims'. What does this mean as i never claimed before. please clarify somebody. thanks

dunstonh

My concern is if the debt was sold to a third party should the refund be given to me or did barclays do the right thing and give the money to RMA?

Depends on the arrangements and contracts in place. If Barclays sold the debt then they may not be allowed to offset it. However, if the use the company to recover the debt and it wasnt sold to them but Barclays are using their services then they have every right to offset it (i.e. contracting out the bad debts rather than using own staff).

Logically, you shouldnt get the refund as you never paid it. However, logic and reality don't always go hand in hand.

And secondly on two old loans they have deducted an amount of money under the 'less any previous successful claims'. What does this mean as i never claimed before. please clarify somebody. thanks

If the loans were repaid early, then there is usually a refund given at that time (if replaced with new loans, then its factored into the redemption figure).

You can always ask them.

ajay5021

thanks for your swift reply.

I shall contact them shortly.