awaiting to get refund from barclays

runu23

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notts_phil

Sounds like you are pulling a fast one.

jonesMUFCforever

Why would they call you when ''you'' were on the phone to them and had passed security/Pin?

runu23

jonesMUFCforever wrote: »

Why would they call you when ''you'' were on the phone to them and had passed security/Pin?

beacuse maybe it wasent me that passed the security, someones got holdof my info, fraud department had contacted me a month ago as some one had made a purchase online and needed me to authurise it, barcays have no record of this, some one accessd my tele banking and changed my contact number earlyer this moth

if it make sense , or am i still pulling a fast one

NFH

runu23 wrote: »

fraud department had contacted me a month ago as some one had made a purchase online and needed me to authurise it, barcays have no record of this

So a fraudster phoned you out of the blue, pretending to be Barclays' fraud department, and asked you to confirm various security details for your Barclays account. You gave the details to the fraudster who subsequently phoned Barclays and made a payment from your account. I'd say you have the bear the loss for divulging your authentication credentials to a third party without taking reasonable care to verify the third party's identity.