i am being ripped off big time with my gas and electricity

t0rt0ise

How do you heat water? If it's by electricity, how long is it on for. If it's a switch that's on all the time it will cost a fortune.

HappyMJ

t0rt0ise wrote: »

How do you heat water? If it's by electricity, how long is it on for. If it's a switch that's on all the time it will cost a fortune.

That's a myth. The thermostat will turn the immersion heater off when the water has reached the temperature the immersion has been set to.

mussell2503

t0rt0ise wrote: »

How do you heat water? If it's by electricity, how long is it on for. If it's a switch that's on all the time it will cost a fortune.

i heat my water by emersion which is only on for a hour every other day

mussell2503

HappyMJ wrote: »

That's a little high not very high just a little higher than average. What sort of electrical equipment do you use? Things that really make a large difference are heaters and dryers.

You said earlier you are paying £4.60 per day for this 14.7kWh of electricity. Your unit rate is very high. Do you know what the unit rate and the standing charges are? You should be looking at paying half of that.

i dont know how to find the unit rate or the standing charge

mussell2503

jd87 wrote: »

You have your gas fire on for 5 hours a day. End of story.

that is my only source of heating. shall i let my family freeze! it is still double if not treble what you would pay on central heating

HappyMJ

mussell2503 wrote: »

i dont know how to find the unit rate or the standing charge

Get someone to help you. Go to the meter insert the key and press the button and write down everything. Keep pressing the button and scroll through until it starts repeating. It will show the meter readings, unit rates and standing charges and any debt that is being collected and at what rate. Do that at the same day and time each week until you have an idea of the usage. Post the information on here if you want.

mussell2503 wrote: »

that is my only source of heating. shall i let my family freeze! it is still double if not treble what you would pay on central heating

Do you have some storage heaters?

Do you heat your water using peak day rates rather than cheap night rates? Are you on an E7 tariff?

bengasman

1. Paying more per week does not mean your usage has gone up.
2. Stop calling them, and send all your complaints in writing from now on, and insist their replies are solely in writing.
Come back here when you have had their written reply and post a summary.

hpsaucey

I have prepayment meters gas and electric from southern electric which has no service charge although the cost is slightly higher. Am in all day have central heating [gas] which we have on for maybe 4 hrs a day.combi boiler and gas cooker. we cook 2 meals a day on cooker and we pay approx 80p a day electric and 90p a day gas. little more when I use my tumble drier. we feel better having prepayment meters because then you cannot have mistakes or arrears and have done so for several years. [although we used to get bills from British gas telling us we were in arrears every quarter until I explained we were prepayment meters so they had to cancel bills] so left them and have had no trouble with southern electric although I believe now ebico is top of league.