Scottish Power Pre Payment

mezza73

I am due to have a pre payment meter fitted on 30th January i am okay about this as it will help with my bills, however they have a warrant and i am a single parent i am a little worried as to what happens and are they likely to be horrible and like baliffs???? does anyone know????

HappyMJ

They'll be fine with you. They are just normal people doing their job fitting meters. Why would you want to choose a prepayment meter? If you are not in debt make sure you switch to a cheaper supplier ASAP.

torbrex

The warrant has been granted to allow them access to fit the meter in the event that you are out or you refuse to allow them in, it will not be used for anything else, the wording on it is specific.
As you know they are coming and are actually welcoming the meter, I assume that you will let them get on with their work so there will be no reason for the warrant even to be mentioned.

These guys are just there to do the job that has been agreed on and will do it quickly and without any fuss, just make sure that they do not leave without explaining how things work and that you have emergency credit added to the meter and the key to go and top up.

mezza73

Thank you
I recently separated with an ex and he said he had been paying them however he had not so there is a debt. Can you still switch suppliers even with a debt and i have no idea who to switch too.
Thanks for the advice very much appreciated
Mezza73

HappyMJ

mezza73 wrote: »

Thank you
I recently separated with an ex and he said he had been paying them however he had not so there is a debt. Can you still switch suppliers even with a debt and i have no idea who to switch too.
Thanks for the advice very much appreciated
Mezza73

Is the bill in your name?

torbrex

mezza73 wrote: »

Thank you
I recently separated with an ex and he said he had been paying them however he had not so there is a debt. Can you still switch suppliers even with a debt and i have no idea who to switch too.
Thanks for the advice very much appreciated
Mezza73

You cant switch companies if there is a debt on your account but it would be worth checking with the company that supplies you on whose name is on the account as you might be able to negotiate a deal with them if it is in your ex's name.

mezza73

Unfortunately it is in my name, Could he be liable to pay half the debt tho if he was living here?
Thanks for all the advice.

torbrex

mezza73 wrote: »

Unfortunately it is in my name, Could he be liable to pay half the debt tho if he was living here?
Thanks for all the advice.

That would be a private matter between you & him, the supplier doesnt really care about these details I'm afraid.

The debt will be taken off at so much per week so for every £10 you load onto the meter you will get perhaps £8.20 worth of electric, this is what you need to confirm with the fitter when he has finished and get him to show you how to access the readings on the meter take notes if unsure.

mezza73

Typical!!
I did ring Scottish Power and they said i need to advise them that i am a single parent and they would set the debt lower so hopefully fingers crossed. :-)
Really appreciate the advice.

torbrex

mezza73 wrote: »

Typical!!
I did ring Scottish Power and they said i need to advise them that i am a single parent and they would set the debt lower so hopefully fingers crossed. :-)
Really appreciate the advice.

This is why you need to check with the engineer, he is just working to a job sheet and knows (nor cares) nothing about your personal situation.
Even once the meter is installed it is not too late if you dont agree about the weekly charge, you can appeal it to SP and thy will review it and can adjust it 'down the wire' by means of information transfer via your payment key.

There is a Scottish Power rep that has access to these forum and if you have specific questions, you might like to PM him.

Scottish_Power

Hi mezza73,

As the guys have said although a warrant has been granted as long as the engineer is not refused access it will just be like any other meter change. If you want to e-mail me with your details, I can double check for you that the debt setting that will be on the meter for you and also answer any other questiosn you may have.

My e-mail address is [EMAIL="onlinecomplaints@scottishpower.com"]onlinecomplaints@scottishpower.com[/EMAIL]

Kind regards

Graeme @ ScottishPower