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PPI Confusion & rejection letter help!
vix79
Posts: 1 Newbie
I know there are loads of ppi bits on here but I may have a unique case!!!??? Years ago I went into Lloyds and asked for a debit card. The staff member gave me 2 forms to sign so I did, just thought it was duplicate one for me one for bank. I then got my debit card, all good. I then got a credit card through the post with no knowledge I had applied for one ( second form I signed!) So let aone not knowig I even had PPI I had never even requested a credit card to have ppi on!!!! I made a complaint with standard letter off which's webpage & have just had letter through saying its been rejected. Do I just ring and tell them my story or what???!!! Not sure what to do next to ensure I get money back! anyoen got any advice PLEASE!???
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Comments
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Do I just ring and tell them my story or what???!!!
Your complaint should have told them the story. If they rejected it first time, then a phone call wont change that. Verbal accusations without evidence are very weak complaints. Is there any failing that you can use factual information on (eligibilty, financial need for example)I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
The standard letter probably did not match your circumstances. You should only state what is true when you complain.
However, if you signed a document without reading it, that was rather foolish. Do check what you sign in future.0
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