TV gone wrong in less than 16 months HELP!!

mummysbabes

I purchased a LG LED tv in oct 10 but now it takes 20 minutes to turn on in the mornings. I spoke to LG and as it hasn't got "extended warrenty" they will not help as it something to do with the power board told me to contact TV repairers and they will give me a quote. I did that and everyone is coming out at £300+, this is for a TV that is just under 16 months old. Surely this is not right.

I really would appreciate any help on this matter at all.

lateandlive

Where and how did you buy it? Online or in the store?

arcon5

lateandlive wrote: »

Where and how did you buy it? Online or in the store?

Doesn't really make any difference to ops rights tbh.

This article will help

Your rights are with the retailer, not the manufacturer. If making a claim under Sales of Goods Act they can ask you to proof the fault is inherent, usually by obtaining an independant report. Send them a letter though and they may not require this.
If so you'd be entitled to a replacement, repair or refund(partial) -- effectively their choice.

ste_eck

This is a very common problem with flatscreen tv's. What will have happened is you will have 1 or more capacitors blown on the power board. A capacitor will look like a tiny barrel sat upright on the powerboard. When they go, gases expand the capacitor body which can be identified by looking at the caps and you will see instead of having a flat end on the top of the barrel shape is is all swollen and curved. Once blown caps are identified replacement caps cost mere pennies and anyone savvy with a soldering iron can change them. Alternatively you could just change the whole powerboard. Flast screen tv's are very much like a computer in their construction and everything is modular. Go to flattvpartsDOTcoDOTuk (put full stops where I've said dot as this site wont let me post a link) give them your model details and they will price up a board for you. Fitting is dead easy, except beware touching components as capacitors can hold a fair charge of power which can give you quite a belt (same principle as a stun gun). I changed the power board on a 32" Samsung cost me £50 for the board and fitted it myself.

If its taking 20 min's to start now it wont be far off where is will fail altogether.

citykid5

ste_eck wrote: »

This is a very common problem with flatscreen tv's. What will have happened is you will have 1 or more capacitors blown on the power board. A capacitor will look like a tiny barrel sat upright on the powerboard. When they go, gases expand the capacitor body which can be identified by looking at the caps and you will see instead of having a flat end on the top of the barrel shape is is all swollen and curved. Once blown caps are identified replacement caps cost mere pennies and anyone savvy with a soldering iron can change them. Alternatively you could just change the whole powerboard. Flast screen tv's are very much like a computer in their construction and everything is modular. Go to flattvpartsDOTcoDOTuk (put full stops where I've said dot as this site wont let me post a link) give them your model details and they will price up a board for you. Fitting is dead easy, except beware touching components as capacitors can hold a fair charge of power which can give you quite a belt (same principle as a stun gun). I changed the power board on a 32" Samsung cost me £50 for the board and fitted it myself.

If its taking 20 min's to start now it wont be far off where is will fail altogether.

i

i'll secound this post,it will only be a couple of capacitors that have blown on the power board.you can diy it for less than a tenner or take the power board to a local tv repair bod,and they should do it for about twenty five quid.just done this to our 42" lcd and now turns on instantly