Need help filling in template questionaire?

Rayne_Bow

Hi there, could someone help please. Im thinking of making a claim against HSBC and i have looked a the template and it asks for a policy number? Is this the loan account number as i cant find anything on my paperwork? Also, do you have to do claims seperatly? I mean, we took the loan out ( with loan account number) then a year later, we went back saying we were having problems paying it back with overdraft and cards, so they re-did the loan ( with a different loan account number) and then again, HSBC said it would be better to consolidate all our credit cards, loan, overdraft etc to ADD to the loan and again, they set us up with a new loan with a new loan account number. So which loan number do i use, does the last one class as the main loan and go by that? Also is that to use for the policy number? Sorry for being dim lol

Ive posted this here as i think im posting it wrong place lol

amersall

Rayne_Bow wrote: »

Hi there, could someone help please. Im thinking of making a claim against HSBC and i have looked a the template and it asks for a policy number? Is this the loan account number as i cant find anything on my paperwork? Also, do you have to do claims seperatly? I mean, we took the loan out ( with loan account number) then a year later, we went back saying we were having problems paying it back with overdraft and cards, so they re-did the loan ( with a different loan account number) and then again, HSBC said it would be better to consolidate all our credit cards, loan, overdraft etc to ADD to the loan and again, they set us up with a new loan with a new loan account number. So which loan number do i use, does the last one class as the main loan and go by that? Also is that to use for the policy number? Sorry for being dim lol

Ive posted this here as i think im posting it wrong place lol

Hi,stick to this thread please
https://forums.moneysavingexpert.com/discussion/1460775

POST 25997