bank won't accept PPI claim ... reclaim from underwriter?

Alpine_Star

Q ''what happens if the complaint turns on the small print of the policy?''

A ''Many disputes turn on what the so-called “small print” of an insurance policy says and means. We can help cut through the jargon of “small print” in a dispute like this – to decide whether the insurance company is acting fairly and lawfully. ''

http://www.financial-ombudsman.org.uk/publications/factsheets/payment-protection-insurance.pdf

tifo

magpiecottage wrote: »

If the insurer has failed to meet its obligations, it is a breach of contract by the insurer, not a missale by the intermediary who was entitled to assume the contract did what it said on the tin.

But i contacted the bank and have never contacted the insurer. I don't think any consumer contacts the underwriter.

Alpine_Star

tifo wrote: »

But i contacted the bank and have never contacted the insurer. I don't think any consumer contacts the underwriter.

This is like pulling teeth.

Contact the insurer.

Is that clear enough?

tifo

Alpine_Star wrote: »

This is like pulling teeth.

Why is it painful?

I know what you're saying, there's no harm in making sure.