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TopCashBack Hastings Insurance

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Went to topcashback and clicked through to the hastings website, it then offered new quote or get a saved quote. I pulled up my saved quote and purchased my insurance.

Then hastings refuses to pay the cashback because i used a saved quote. This seems really unfair, why offer the option from the direct link from the topcashback website. Because it was offered to me this way I assumed this was still a valid way to qualify for the cashback. very annoying.

Comments

  • emma-uk
    emma-uk Posts: 281 Forumite
    Part of the Furniture Combo Breaker
    Not unfair at all, it's clearly in the mercants notes.
    To ensure your policy is attributed to Top CashBack and is validated correctly, please ensure that your cookies are cleared and that you start a NEW quote once you reach hastingsdirect.com, and do not retrieve an existing quote you have received from any of our other partners, such as price comparison sites. Failure to do so may result in the transaction being declined

    http://www.topcashback.co.uk/hastings_direct_car_insurance/
    2013 wins: Persil Bunny
  • chanz4
    chanz4 Posts: 11,057 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Xmas Saver!
    if you use like confused.com before they get the commision
    Don't put your trust into an Experian score - it is not a number any bank will ever use & it is generally a waste of money to purchase it. They are also selling you insurance you dont need.
  • Hi pp87,

    Thanks for taking the time to let us know what you think. I’m so sorry that you’re not happy the service from us. I would really like an opportunity to look into this for you and need your help to do so. Please would you let me have a bit more detail such as your policy number and contact details? I look forward to helping you very soon, thanks, Lisa Finlay.
    Official Company Representative
    I am the official company representative of Hastings Direct. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • rudekid48
    rudekid48 Posts: 2,382 Forumite
    Part of the Furniture 1,000 Posts
    Hi pp87,

    Thanks for taking the time to let us know what you think. I’m so sorry that you’re not happy the service from us. I would really like an opportunity to look into this for you and need your help to do so. Please would you let me have a bit more detail such as your policy number and contact details? I look forward to helping you very soon, thanks, Lisa Finlay.

    LOL!! Soooo cut & paste - even the fonts are different :rotfl:
    All matter is merely energy condensed to a slow vibration, we are all one consciousness experiencing itself subjectively, there is no such thing as death, life is only a dream, and we are the imagination of ourselves.
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