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LLoyds TSB AND PPI RECLAIMING

HI

I am sending of a new claim for front loaded PPI( I checked with them on the phone today).
I refinanced a loan with Lloyds in 2008 that I had taken out in 2004 and was almost at the end of the term, my new loan has no PPI but the old one was front loaded.
The cost was £1536.83 and when I refinanced I was apparently refunded £98.69( again told on phone today).

So do I claim the full £1536.83 plus the interest or minus the £98.69.

Also can anyone tell me how to work out the interest as well.




Kind regards

Comments

  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Hi,you dont tell them what you are claiming,if you win redress they give you ppi back and 8%.

    The £1536.83 includes the interest as the ppi was added to the loan and repaid over the term,so you will get this back plus 8%,less the rebate when you settled.
  • Thanks for the prompt reply and clearing that up, on last bit of advice, is it 12 weeks that I have to give them for their reply?:T
  • amersall
    amersall Posts: 17,037 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Thanks for the prompt reply and clearing that up, on last bit of advice, is it 12 weeks that I have to give them for their reply?:T

    You are welcome,it is 12 weeks to give you a final response,good luck x.
  • di3004
    di3004 Posts: 42,579 Forumite
    Hi there

    Wishing you luck on your reclaiming and as amersall says, you do not have to give them the figureds when making a reclaim, but if you go directly on lloyds site, the details are enclosed of where to send your complaint and a reclaim questionnaire, its the same complaint reclaim questionnaire as on this site, good luck and remember to keep copies of what you send and receive (letters etc).

    http://www.lloydstsb.com/payment_protection_insurance_complaints.asp
    The one and only "Dizzy Di" :D
  • Hi and Thanks again to both of you.
    The questionnaire I have completed is of Lloyds site and is ready to go first thing by recorded.
    I know it will be a long haul looking around the forums with Lloyds but I am willing and in a fighting mood lol:D
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