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E2save, no cashback yet after successful claim in November

I have not recieve cashback cheque yet after a claim in November, although had text saying it was successful.

I think mobilejunkie advises sending a letter theatening legal action to speed it up, but could do with some help on what to say and where to send it.

Any help will be gratefully recieved.

Comments

  • katiedog
    katiedog Posts: 134 Forumite
    just give them a ring .They have helped me in the past sometimes they like to make it a little difficult but they will pay you and apologise fo an admin error or something.:o
  • mobilejunkie
    mobilejunkie Posts: 8,460 Forumite
    Ring them and they'll have you playing games for several more weeks as they please. With CPW companies you must live in the now and not the then. The LBA is covered in my guide (sorry - haven't the time to search for which post, but sugeest you skim through from back to front).

    https://forums.moneysavingexpert.com/discussion/558661
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