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Mystery Shopping Thread 22 *PLEASE READ THE OP FIRST**PLEASE NO CLIENT NAMES OR FEES*
Comments
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'Did you feel that the members of staff were enjoying their job?'
Seriously? What kind of question is that? They were smiling. But inside they were saying I bl**dy hate being here..'
"Although all members of staff were enthusiastic, friendly and polite throughout my visit, I felt that some of their smiles were not 100% sincere and didn't fully reach their eyes. In addition, I am sure I have previously seen one of the members of staff who served me today standing at a bus-stop with some textbooks, implying that she is not fully committed to her role within the company and may even have ideas above her station. I found this to be quite offputting, and therefore will not return"
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sparklysaver wrote: »"Although all members of staff were enthusiastic, friendly and polite throughout my visit, I felt that some of their smiles were not 100% sincere and didn't fully reach their eyes. In addition, I am sure I have previously seen one of the members of staff who served me today standing at a bus-stop with some textbooks, implying that she is not fully committed to her role within the company and may even have ideas above her station. I found this to be quite offputting, and therefore will not return"

Why would you mention you have seen a staff member at a bus stop? And why would you find it offputting? What have textbooks got to do with it?
............... Confused of Kent ............We’ve had to remove your signature. Please check the Forum Rules if you’re unsure why it’s been removed and, if still unsure, email forumteam@moneysavingexpert.com0 -
Sorry, was just being sarcastic....... WHY is there still not a sarcasm font on the internet?!?
Anyway, I was agreeing that questions about whether the staff were enjoying their jobs are ridiculous by suggesting a completely ridiculous possible answer.
I may have had a cheeky wee wine (or two).
:o:o 0 -
TractorGirl327 wrote: »Why would you mention you have seen a staff member at a bus stop? And why would you find it offputting? What have textbooks got to do with it?
............... Confused of Kent ............:rotfl:
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sparklysaver wrote: »"Although all members of staff were enthusiastic, friendly and polite throughout my visit, I felt that some of their smiles were not 100% sincere and didn't fully reach their eyes. In addition, I am sure I have previously seen one of the members of staff who served me today standing at a bus-stop with some textbooks, implying that she is not fully committed to her role within the company and may even have ideas above her station. I found this to be quite offputting, and therefore will not return"

Thanks for this Sparklysaver it made me smile.. Could only be RE/MF that ask such a daft question. I haven't submitted the report yet and I'm really tempted to put something similar to this!Well, you can tell by the way I use my walk
I'm a woman's man: no time to talk0 -
Wish I was bold enough to put something like that! I always try to go for a little dig, albeit much more subtle, by putting comments like "they seemed/appeared to be...", because how else can you answer questions like that? It is easy to feign unhappiness and discontent or to look sad or grumpy when you're actually perfectly fine!0
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I like "gave every impression of" personally.
"The member of staff gave every impression of being happy to help" ..... because, deep down, you know they're really thinking "good god, why is this woman asking such a ridiculous question?" :rotfl:0 -
mm it seems comments of a similar vein that I wrote regarding a React cinema report havent gone down well, as that report has now disappeared from my account..
best reimburse my expenses at least as they can use the report, it was just the report format and repeated questions that i slated in the "feedback on this this report" section...0 -
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What a day. Done so much walking I've got a blister on my foot. If I was Cheik Tiote I'd be rolling around screaming for my leg to be amputated.
None of my free bets came out, but at least I've a tasty sarnie to tuck into now.
Night peeps.0
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