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Norwich Union Direct
peterg1965
Posts: 2,164 Forumite
When talking with NU does anyone know how to talk direct with a UK call centre as opposed to one in India? I am always inclined not to deal with someone in India as i find it frustrating.
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Comments
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For general insurance and stakeholder pensions arranged direct, they tend to to india unless in overflow back to UK. For adviser arranged business, it has remained in the UK.I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0
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Thanks for that dunstonh. I was thinking car insurance specifically.0
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Get the landline number from saynoto0870 and phone that - should get the UK during office hours.Not buying unnecessary toiletries 2024 26/53 UU, 25 IN0
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Hi
India will be the settlement office, so any queries with an existing claim goes to the settlement office.
Claims / customer service dept in uk.0
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