HELP ME avast stopped working now got trojans/worms

aliEnRIK

You did ask where did you get myweb from
It seems your log tells the story
C:\Program Files\Windows Live\Messenger\msimg32.dll (PUP.FunWebProducts)
You (or someone on that computer) has downloaded some messenger 'add on'

symikins

waddler_8 wrote: »

Any problems?

no all seems fine, and best of all thanks to you and alianerik l have learnt a load of stuff which will help me in the future

THANKS AGAIN GUYS :beer:

symikins

aliEnRIK wrote: »

You did ask where did you get myweb from
It seems your log tells the story
C:\Program Files\Windows Live\Messenger\msimg32.dll (PUP.FunWebProducts)
You (or someone on that computer) has downloaded some messenger 'add on'

would that be the windows live messenger box that pops up everytime l turn on [ lm the sole userof my laptop, dont think my spaniel uses it:rotfl:] lve never knowingly asked for it
can l stop it appearing?

waddler_8

symikins wrote: »

THANKS AGAIN GUYS

No problem.

Post back to this thread if you have any related problems in the next day or so.

You can delete DDS, DDS.txt & attach.txt - just right click and delete.

waddler_8

symikins wrote: »

would that be the windows live messenger box that pops up everytime l turn on [ lm the sole userof my laptop, dont think my spaniel uses it:rotfl:] lve never knowingly asked for it
can l stop it appearing?

In messenger Click on Tools > Options
On the left pane, select Sign In
Uncheck “Automatically run Windows Messenger when I log on to my Windows”

symikins

waddler_8 wrote: »

In messenger Click on Tools > Options
On the left pane, select Sign In
Uncheck “Automatically run Windows Messenger when I log on to my Windows”

"SIMPOLS" ta very much:D

nutty1

do you just go to www.malwarebytes.org
and press download now, is it free, had the virus thing yesterday, did system restore while in safe mode, would it now be gone or should i download this

waddler_8

Yes, it's free. You will be directed to one of many download mirrors.

The only file you want is: mbam-setup-1.60.0.1800.exe

The file size is: 10.3MB

nutty1

can i use computer while its scanning

waddler_8

It may run a little bit slower than normal, but yes, you can still use it.