Failure to display a ticket -PCN advice

legallyparked

Hi,
I have a yearly season ticket to park at Bletchley station , the car park is run by Meteor. I forgot ( as occasionally happens) to transfer the ticket to my car on one day. a couple of weeks later I was clearing the leaves off my car and found a PCN from meteor in the gutter below the wipers. Though it was a sticky plastic one it had never been stuck on, the paper backing had not been removed, other wise I would have seen it. It offered to let me pay a reduced fee of 45 if I paid in 14 days. I was outside this window and so emailed(the only way of appealing) an appeal on the grounds that the ticket had not been stuck on(their fault) and that I pay for the space anyway, I had just forgotten my permit. They have a record of my registration number and know that this car has a yearly ticket. I recieved no reply, but a couple of months later got a letter from a debt collector (Roxburghe) asking me to pay £144. I phoned Meteor and was told my email hadnt been recieved. I forwarded them a copy of the email (with heading dates etc) and they said they'd get back to me when the appeals dept returned in the new year. They didnt I just got another letter from Roxburghe. I called Roxburghe to complain that I was still speaking to meteor, they said they had no info to that effect. I phoned Meteor and they said initilally that it was out of their hands and Roxburghe would have to tell them to review as the "rules" did not allow them to act on a customers behalf. I asked to speak to someone more senior though no one called me back I eventually got an email saiying they had emailed me the day after I emailed them.. the one they at first said they didnt recieve, offering to let me pay the reduced initial amount . The copy email they sent had not dates,times, headings, and I can find no evidence of having recieved it. They said please deal only with Roxburghe from now on. I was originally prepared to pay the reduced fee just to get them off my back despite the fact they had all the info at the time to know that I had already paid for that space... even £45 seems exhorbitant for forgetting your ticket. I am now annoyed with their lack of flexibility when dealing with a paying customer and unwilling to pay the £144. Whats the worst that can happen if I now ignore them? Thanks for any comments.

Jeff_Bridges_hair

Nothing. Just keep ignoring them.

pogofish

Nothing will happen, so keep Ignoring.

Now go and have a look at Meteor's paltry letter chain in the sticky, so you are prepared for what comes next.

molerat

That was a silly thing to do ......... contacting them and letting them know you are worried I mean

Colinsmoney

I was sent an invoice from APCOA in September and thought no way am I paying for goods or services I did not ask for. I looked for advice and found a number of posts about APCOA, Roxburghe and Graham White on this site and many others.

I took the advice and ignored the invoice.

This month, January 2012, I received two letters from Roxburghe, I ignored them both. The letters informed me that I had been “fined” £122.00 by APCOA and provided my vehicle details and those of the location of the alleged incident.

The letter also stated that if I didn’t respond within a certain period the letter would be referred to their solicitors, Graham White.

Further, the letter states that they are aware of “anecdotal information” on the internet and that they “strongly urge” you to get independent legal advice and refer to Civil Procedures Rules part 31 and in particular 31.16 and 31.17.

These are:

31.16 Disclosure before proceedings start
(1) This rule applies where an application is made to the court under any Act for disclosure before proceedings have started1.
(2) The application must be supported by evidence.
(3) The court may make an order under this rule only where –
(a) the respondent is likely to be a party to subsequent proceedings;
(b) the applicant is also likely to be a party to those proceedings;
(c) if proceedings had started, the respondent’s duty by way of standard disclosure, set out in rule 31.6, would extend to the documents or classes of documents of which the applicant seeks disclosure; and
(d) disclosure before proceedings have started is desirable in order to –
(i) dispose fairly of the anticipated proceedings;
(ii) assist the dispute to be resolved without proceedings; or
(iii) save costs.
(4) An order under this rule must –
(a) specify the documents or the classes of documents which the respondent must disclose; and
(b) require him, when making disclosure, to specify any of those documents –
(i) which are no longer in his control; or
(ii) in respect of which he claims a right or duty to withhold inspection.
(5) Such an order may –
(a) require the respondent to indicate what has happened to any documents which are no longer in his control; and
(b) specify the time and place for disclosure and inspection.

(Rule 78.26 contains rules in relation to the disclosure and inspection of evidence arising out of mediation of certain cross-border disputes.)

And

31.17 Orders for disclosure against a person not a party
(1) This rule applies where an application is made to the court under any Act for disclosure by a person who is not a party to the proceedings1.
(2) The application must be supported by evidence.
(3) The court may make an order under this rule only where –
(a) the documents of which disclosure is sought are likely to support the case of the applicant or adversely affect the case of one of the other parties to the proceedings; and
(b) disclosure is necessary in order to dispose fairly of the claim or to save costs.
(4) An order under this rule must –
(a) specify the documents or the classes of documents which the respondent must disclose; and
(b) require the respondent, when making disclosure, to specify any of those documents –
(i) which are no longer in his control; or
(ii) in respect of which he claims a right or duty to withhold inspection.
(5) Such an order may –
(a) require the respondent to indicate what has happened to any documents which are no longer in his control; and
(b) specify the time and place for disclosure and inspection.

(Rule 78.26 contains rules in relation to the disclosure and inspection of evidence arising out of mediation of certain cross-border disputes.)

Basically my independent legal advice (a friend) tells me that I should ignore this until an application is made to a court and I receive a disclosure order from a court before I disclose anything to anybody.

Shortly after the letters arrived the phone calls started. However, my suspicions were aroused on the first call when during the opening gambit; I was asked to confirm my identity. I refused to do so as I had no legitimate business with Roxburghe.

Not only have they harassed me with numerous phone calls and not only to my home but also to my mobile phone; as my kids, who not knowing about my stance on this, gave them my mobile number!

But I have ignored them all.

The numbers they contacted me on are:

01923467775

And

07837667044


07837667500


07837667566


07837667567


07837667588

Not only did they harass me and in my opinion my children but the instances of unsolicited telephone calls to my home and mobile phone increased. However, as both my phones are registered with the Telephone Preference Service (TPS), on each occasion I receive an unsolicited call I inform the caller of this fact and they soon stopped.

I do report Roxburghe on each occasion they call me to the Information Commissioners Office (ICO) through TPS.

I have also heard that the instances of junk mail increases but as my home address is registered with the Mail Preference Service, the post office is not allowed to post any junk mail through my letter box.

Recommended Course of Action:

1. Register with the TPS. (New user - can't provide a link!)
2. Register with the MPS (Same site as above)
3. Ignore the letters.
4. Ignore the calls.
5. Do not identify yourself when called. Their calls are unsolicited.
6. Input into your phones all the numbers detailed above and if possible bar them.