The Business Energy Company SCAM!

sksworld

Hi - I am so outraged I had to make a post about the company named above.

Recently I have started up a new business registered from my home address. I have recently signed up to a few local directories (Thomson Local and Yahoo local) online. In the last 5 days I have been recieving up to 10 missed calls a day. Those that I'm answering have been from unknown numbers. When I answer they either hang up or I can hear them talking in the background - so annoying, frustrating and a huge disturbance to my business mobile number.

Finally today I answered (again) and didn't say hello - after 15 seconds somebody said hello. Before I barely said more than hello back they went into their schpiel about because I've moved into a new commercial premises my landlord has advised the energy supplier of the change and they're calling me to help me secure the right energy supplier with up 50% discount. (Firstly I am still in my owned house so i know the first part of her chat was rubbish) After letting her speak for about 5 mins without a breath I asked which company they were calling from and the website and contact number, She didn't know the website and had to get that with the contact number?! I then asked where she got my details from - firstly is was the landlord and then she said it was the existing supplier - she could not tell me who the landlord was or my supplier.

After lots of questioning I asked her what the complaints procedure was - she didn't understand. Eventually she passed me to a manager. Same questioning and that person had no idea either - again was passed to another manager. Didn't understand what a complaints procedure was either so I asked for the address and said I would complain to Offcom after which he said we are not a government agency!

I can't believe these people can get away with harrasing you constantly with missed and silent phone calls and then when you speak to them be so unequiped to deal with probing questions. I just find it disgusting.

If anyone is wondering the people I spoke to were Rosie, Chelsea and the the Manager Kevin Masson. THE BUSINESS ENERGY COMPANY - NO THANKS

Have registered with tps and put my details to offcom for a complaint.

Swipe

Don't waste your time on them. Just hang up the phone and the calls will eventually stop.

bwhomeresponse

any new company registering with yell gmtree even companies house, will receive unsolicited calls, whether from energy companies or even accountants touting for business. not much you can do. you stop one then another rings you.

edinburcc

Hoping this gets higher on google - this is indeed a SCAM.
We've just moved into new premises and they claimed to be some kind of official body responsible for moving our energy supply account. I've already called First Utility and set it up with them. First they tried to tell me there was no such company as First Utility, then that they weren't a supplier, then that I couldn't do it myself and I had to get them to arrange it, all the while speaking fast and blathering. They eventually agreed that I had already arranged a supplier and gave up.

misslinaoh

This company are so annoying. We have a home business and when we moved in June of this year they bombarded me with calls about an 'existing' business supply at my old address, a new person every couple of days, and I would tell each one that it was not a business address. Then after getting quite angry they stopped for about a month, now they have started again with our new address. Grr! Think I might try complaining to the telephone preference service about them?

billsavings

https://forums.moneysavingexpert.com/discussion/2103023