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Natwest agreed PPI, but still have not paid it!!
mtm103
Posts: 45 Forumite
Hi all
I have been helping friends with PPI mis-selling. Natwest have agreed to pay back £17,000. This was 3 months ago, and the letter said the amount will show up on on his next cc statement. His balance on his cc was £13,000 so he didn't make more than the minimum payment of £250, but he thought this would be cleared by the PPI amount.
Well fast forward 3 months, and Natwest have still not paid out, and every time he calls they said "they are endeavouring to pay this back asap" and more excuses.. Meanwhile he has been charged £500 interest, and he is about to be charged another £250 interest.
I think this is not on, so would like to do something, especially bearing in mind their letter said the amount will show up on the next statement!!
Thanks
I have been helping friends with PPI mis-selling. Natwest have agreed to pay back £17,000. This was 3 months ago, and the letter said the amount will show up on on his next cc statement. His balance on his cc was £13,000 so he didn't make more than the minimum payment of £250, but he thought this would be cleared by the PPI amount.
Well fast forward 3 months, and Natwest have still not paid out, and every time he calls they said "they are endeavouring to pay this back asap" and more excuses.. Meanwhile he has been charged £500 interest, and he is about to be charged another £250 interest.
I think this is not on, so would like to do something, especially bearing in mind their letter said the amount will show up on the next statement!!
Thanks
0
Comments
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You need to get the charges back,put a complaint into Natwest regarding these.
Ring FOS and complain about the redress not being paid,this will be another complaint against them.0
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