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Virgin Media: 'tough, we've done it now'

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  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    lee-ann8 wrote: »
    A bit of topic change but since you are moving did virgin end your excisting contract and start a new one? I am moving but only taking the phone and broadband with me(dont do tv in new area), but they are closing my account and setting up another 18month contract. Going to cost £180 if i cancel but still going to cost £86 for instalation!! Just wondered if they can do this.
    Can they do this? Yes they can.
    It is not Virgin's fault that you decided to move to a property which is unsuitable for their services.

    By the way, you should've started your own thread.
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