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AA home insurance by telephone
ihateyes
Posts: 1,326 Forumite
Experiences.... i feel i was missold today..... almost.
I rang for contents insurance. As he was going through the policy, he asked me if i wanted additional accidental damage.... excellent.
He preceded to give me the price (£94) explaining this covers £40,000 contents and your legal expenses... (this was the first it was mentioned).
I now asked how much without.... £55. £39 for something i havent asked for, or asked if i required!!
What a cheek..... at the point i ended the call, rather than having a go at him..... now isnt this essentially what the banks done with PPI.
Now as this was contents did he not think i may already have this with building insurance? in the world of insurance its dangerous to assume. you need material fact.
I rang for contents insurance. As he was going through the policy, he asked me if i wanted additional accidental damage.... excellent.
He preceded to give me the price (£94) explaining this covers £40,000 contents and your legal expenses... (this was the first it was mentioned).
I now asked how much without.... £55. £39 for something i havent asked for, or asked if i required!!
What a cheek..... at the point i ended the call, rather than having a go at him..... now isnt this essentially what the banks done with PPI.
Now as this was contents did he not think i may already have this with building insurance? in the world of insurance its dangerous to assume. you need material fact.
Promo codes are never always cheaper..... isnt that right EuropCar?
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legal cover is something offered with most contents policies, its actually quite handy. I agree with what you are saying though.0
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One advantage of websites: you can untick all the dang checkboxes without having some bozo trying to convince you that it's a really good thing and you want it really. At least he mentioned it was on the policy I suppose.0
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i wasnt buying today but i have had cheaper quotes on the phone before over comparison sites.Promo codes are never always cheaper..... isnt that right EuropCar?0 -
Hello there, if you would like to discuss this further with the AA can I invite you to call our Customer Care team on 0845 608 2818, Option 1, or they can be emailed at [EMAIL="custcare@theaa.com"]custcare@theaa.com[/EMAIL].
“Official Company Representative
I am the official company representative of The AA. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"0 -
Have the AA got a new spambot or something?0
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