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Has anyone returned an acer laptop? A bit urgent!!

Hi folks.

I finally got acer to arrange for DHL to pick up my 6 month old (carp)travelmate tommorrow but my 5yo daughter managed to delete the e mail with all the info I need to inclde with the laptop.:eek:

DHL are coming at 9am. What do I need to inclde in the box? Do I need to put in the leads, warranty, what's wrong with it etc. And what is the address?

Help please.

Comments

  • HariboJunkie
    HariboJunkie Posts: 7,740 Forumite
    Please please please you clever people!!
  • Mommy2two
    Mommy2two Posts: 226 Forumite
    we didnt send the leads back when we sent it back cos it kept crashing. if your only sending it back for repair just send the laptop

    have you got the RMA number for the return?


    go to https://www.acer.co.uk and try to contact them ASAP tommorrow morning


    you will need the RMA number for the return or they wont accept it
    :A Tracey - Mommy of two girls on a mission to save money:A

    Comping challenge 2007 win your internet fees's back:
    Costs £179.88
    Won £0.00
  • HariboJunkie
    HariboJunkie Posts: 7,740 Forumite
    :T Thanks for replying. Is the RMA number the customer id they gave me? If so yes I've got it. I've also got a number from DHL.
  • Mommy2two
    Mommy2two Posts: 226 Forumite
    yup thats all ya need :)
    :A Tracey - Mommy of two girls on a mission to save money:A

    Comping challenge 2007 win your internet fees's back:
    Costs £179.88
    Won £0.00
  • :T :A :T :A mummy2two:T :A :T :A
  • hehe your so very welcome


    However be careful with them it took them almost 2 months to repair and return our laptop even with every day calls demanding where it was!!!
    :A Tracey - Mommy of two girls on a mission to save money:A

    Comping challenge 2007 win your internet fees's back:
    Costs £179.88
    Won £0.00
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