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mobile company breaks promise

virgin promised 300 free texts 18 novemver for a month. however, they removed them on december 15th. comlplained and they refuse to give me the free textx they took away.

Comments

  • pinreme
    pinreme Posts: 6 Forumite
    Did they ever say it was a calendar month? Or that it would last until December 18th? If not they have broken no promise to you, 15th December is 4 weeks after November 18th, and they can easily class that as a month.
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    When did you expect this deal to end and did you read the T&Cs?
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
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