ns&i security problems

tom188

Quite so...

jhxmt

Kilty wrote:

Lloyds request characters from memorable data though, not the full phrase.

Actually, Lloyds request:
* Your account number/name (9 digit number)
* Your full password
* And THEN (on a new screen) selected digits from your memorable information.

When I opened up my NS&I account and phoned up, they only requested the third (I think) character of my password. But then, I opened it online, so that may explain any differences of procedure.

masonic

gpu wrote:

You still don't get it! If it was a good system you should never have to give your full password over the phone. ns&i even tell you not to do it.

So what do you suggest? Two characters at a time over several calls? Giving them a third of it on the phone, e-mailing a third and sending the final third by post? What?

If you want to change your password, I don't see any reasonable way to do so without disclosing the full password once, whether it is on the phone, online, or by other means. Surely it is least likely to get intercepted by a 'bad guy' if it is communicated by telephone.

Mikeyorks

masonic wrote:

If you want to change your password, I don't see any reasonable way to do so without disclosing the full password once, whether it is on the phone, online, or by other means. .

Quite so. But you will deduce you are wasting your time? None so deaf .....?

masonic

Mikeyorks wrote:

Quite so. But you will deduce you are wasting your time? None so deaf .....?

I like a challenge.

Kilty_2

jhxmt wrote:

Actually, Lloyds request:
* Your account number/name (9 digit number)
* Your full password
* And THEN (on a new screen) selected digits from your memorable information.

Yeah, I'm aware of that since I bank with Lloyds myself.

Just didn't think it was necessary to point out what they require in full.

gpu

masonic wrote:

I don't see any reasonable way to do so without disclosing the full password once

masonic, maybe you should change your login id to moronic then:j

masonic

gpu wrote:

masonic, maybe you should change your login id to moronic then:j

Ooh! Now I can see why you haven't posted in a couple of days. That was devastating. :rolleyes:

BTW, the original question still stands. It was not rhetorical and therefore an answer is required. How do you propose to change your password without disclosing the new one in full by some means?

Or you could try and divert attention away from the issue again with one of the other lame insults in your repertoire. Perhaps a 'yo mama' joke this time for variety?

mhendo

Kilty wrote:

I didn't recieve a temporary password for my NS&I account when opening a Direct ISA, I chose the password that I wanted when applying....

Same here, when I applied online I actually got to choose my password. Did you not apply for the direct isa online??