PPI award clearing arrears on account

urinalfresh

I have just been awarded a repayment of £2926 on a loan where i was unaware of the PPI, but for the last few years i have been on a reduced repayment which has incurred an amount of arrears which total almost all the refund.
My question is if i had not been paying the insurance and my repayments were lower i may have not asked for a reduced payment and carried on with full payment and why was i not informed of the PPI when i first contacted the company when i was having difficulties.
Would it be worth following this line or would it be a waste of time.

dunstonh

Would it be worth following this line or would it be a waste of time.

Your logic is flawed. They are putting you in the position you would have been had you not paid the PPI. You are already getting what you are asking for. The difference is that you havent been paying the full amount so they dont have to refund that bit back to you. You are not going to get a refund for something you havent paid.

Also, realistically, the increase in monthly cost to cover PPI is unlikely to have been the cause. The amounts are too small.