Chrome Problem HELP

nikiyoung

Hi alll
Rather a strange one for you this time...
Chrome is on my laptop computer (and 2 other laptops in the house which are working fine)
When I open Chrome it comes up with "this page is not available - chrome could not load the webpage because https://www.... took too long to respond. The website may be down, or you might be experiencing issues with your internet connection."
here are some suggestions reload - done that doesnt do anything
add chrome to firewall - well it was working fine yesterday no problems
If you use a proxy server.... - don't a proxy

here is the stange bit IE8 which is on the laptop works fine?? (ish it asks me to run active x all the time)

I have un installed and re installed chrome and I have re-set the hub, tried to run hijackthis and it says for some reason your system denied write access to the host file. If any hijacked domains are in this file hijackthis may NOT be able to fix this.

GRRRRRR

Anyone got any ideas??
Thanks
Niki

waddler_8

The fact IE8 works fine suggests there is nothing wrong with your Internet connection so that in turn suggests the problem must be down to chrome.

If you've already reinstalled chrome then I'd suggest doing it again but also "deleting" your chrome user profile. Be aware this will delete your browser preferences, bookmarks, and history, so back it up first.

Read both these links before starting.

http://support.google.com/chrome/bin/answer.py?hl=en&answer=95319

http://support.google.com/chrome/bin/answer.py?hl=en&answer=142059


The error with HijackThis is because you have not run it as Administrator (Right click it).

HJT doesn't show browser settings other than IE. It also doesn't work as well on later versions of Windows after XP, especially x64 systems.

nikiyoung

Thanks waddler_8 will try that - I must admit it worked awhile this am and thought I had sorted it but I loged into my google chrome account with my email and it stoped it working again!!!!

I have run a search and distroy on the computer and found a babylon.toolbar on my computer!! does anyone know how to remove this????

waddler_8

Has spybot not removed it?

http://forums.spybot.info/showthread.php?t=61869


If you think you have malware problems, post some logs. Others might prefer hijackThis, but I prefer DDS or OTL as they show more. That said - I'm just on my way out.

http://www.bleepingcomputer.com/download/anti-virus/dds
http://www.geekstogo.com/forum/files/file/398-otl-oldtimers-list-it/

nikiyoung

DDS (Ver_2011-08-26.01) - NTFSAMD64
Internet Explorer: 9.0.8112.16421
Run by Admin at 16:50:03 on 2012-01-07
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.44.1033.18.3895.2246 [GMT 0:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {86355677-4064-3EA7-ABB3-1B136EB04637}
SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {3D54B793-665E-3129-9103-206115370C8A}
FW: McAfee Firewall *Enabled* {BE0ED752-0A0B-3FFF-80EC-B2269063014C}
.
============== Running Processes ===============
.
C:\windows\system32\wininit.exe
C:\windows\system32\lsm.exe
C:\windows\system32\svchost.exe -k DcomLaunch
C:\windows\system32\svchost.exe -k RPCSS
C:\windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\windows\system32\svchost.exe -k netsvcs
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\STacSV64.exe
C:\windows\system32\svchost.exe -k LocalService
C:\Program Files\Dell\DellDock\DockLogin.exe
C:\windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\windows\system32\WLANExt.exe
C:\windows\system32\conhost.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\windows\System32\spoolsv.exe
C:\windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe
C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\AESTSr64.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Windows\SysWOW64\bgsvcgen.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files (x86)\Common Files\Motive\McciCMService.exe
C:\windows\system32\rundll32.exe
C:\windows\SysWOW64\rundll32.exe
C:\windows\system32\mfevtps.exe
c:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe
C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\sftservice.EXE
c:\Program Files (x86)\Microsoft SQL Server\90\Shared\sqlbrowser.exe
c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
C:\windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\windows\system32\SearchIndexer.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\windows\System32\svchost.exe -k secsvcs
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\windows\system32\wbem\wmiprvse.exe
C:\windows\system32\taskhost.exe
C:\windows\system32\Dwm.exe
C:\windows\Explorer.EXE
C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpd.exe
C:\Program Files\Dell\QuickSet\quickset.exe
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Windows\System32\spool\drivers\x64\3\EKIJ5000MUI.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\TOASTER.EXE
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files (x86)\Dell DataSafe Local Backup\COMPONENTS\SCHEDULER\STSERVICE.EXE

nikiyoung

C:\windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files\iPod\bin\iPodService.exe
C:\windows\system32\DllHost.exe
C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbarUser_32.exe
C:\windows\SysWOW64\Macromed\Flash\FlashUtil11e_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\windows\system32\SearchFilterHost.exe
C:\windows\system32\SearchProtocolHost.exe
C:\windows\system32\igfxsrvc.exe
C:\windows\SysWOW64\cmd.exe
C:\windows\system32\conhost.exe
C:\windows\SysWOW64\cscript.exe
C:\windows\system32\wbem\wmiprvse.exe
.
============== Pseudo HJT Report ===============
.
uSearch Page = hxxp://www.google.com
uStart Page = hxxp://www.google.co.uk/
uSearch Bar = hxxp://www.google.com/ie
uDefault_Search_URL = hxxp://www.google.com/ie
uInternet Settings,ProxyOverride = *.local
uSearchAssistant = hxxp://www.google.com/ie
uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
mSearchAssistant = about:blank
uURLSearchHooks: H - No File
uURLSearchHooks: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
mWinlogon: Userinit=userinit.exe
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Spybot-S&D IE Protection: {53707962-6f74-2d53-2644-206d7942484f} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO: Groove GFS Browser Helper: {72853161-30c5-4d22-b7f9-0bbc1d38a37e} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: scriptproxy: {7db2d5a0-7241-4e79-b68d-6309f01c5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111227201657.dll
BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Windows Live Messenger Companion Helper: {9fdde16b-836f-4806-ab1f-1455cbeff289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: McAfee SiteAdvisor BHO: {b164e929-a1b6-4a06-b104-2cd0e90a88ff} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO: Office Document Cache Handler: {b4f3a835-0e21-4959-ba22-42b3008e02ff} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB: McAfee SiteAdvisor Toolbar: {0ebbbe48-bad4-4b4c-8e5a-516abecae064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
uRun: [Google Update] "C:\Users\Admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c
uRun: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [Conime] %windir%\system32\conime.exe
mRun: [EKIJ5000StatusMonitor] C:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
mRun: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce: [SpybotSnD] "C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
dRunOnce: [SPReview] "C:\windows\System32\SPReview\SPReview.exe" /sp:1 /errorfwlink:"http://go.microsoft.com/fwlink/?LinkID=122915" /build:7601
dRunOnce: [KodakHomeCenter] "C:\Program Files (x86)\Kodak\AiO\Center\AiOHomeCenter.exe"
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\PHOTOF~1.LNK - C:\Program Files (x86)\Common Files\Panasonic\PHOTOfunSTUDIO AutoStart\AutoStartupService.exe
mPolicies-explorer: NoActiveDesktop = 1 (0x1)

nikiyoung

mPolicies-explorer: NoActiveDesktopChanges = 1 (0x1)
mPolicies-system: ConsentPromptBehaviorAdmin = 5 (0x5)
mPolicies-system: ConsentPromptBehaviorUser = 3 (0x3)
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: Add to Google Photos Screensa&ver - C:\windows\system32\GPhotos.scr/200
IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
IE: {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
DPF: {1C11B948-582A-433F-A98D-A8C4D5CC64F2} - hxxp://bq.kp.2020.net/planner/Core/Player/2020PlayerAX_Win32.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0030-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_30-windows-i586.cab
TCP: DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98} : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D65684572623D2156415A5 : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D65684572623D275454584 : DhcpNameServer = 192.168.1.254
TCP: Interfaces\{9871A6AD-EBBA-4AF8-9F60-C514DD482E98}\244584F6D656845726D273245344 : DhcpNameServer = 192.168.1.254
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\McAfee\MSC\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\McAfee\SITEAD~1\McIEPlg.dll
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SEH: Groove GFS Stub Execution Hook: {b5a7f190-dda6-4420-b3ba-52453494e6cd} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO-X64: AcroIEHelperStub - No File
BHO-X64: Spybot-S&D IE Protection: {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll
BHO-X64: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
BHO-X64: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO-X64: scriptproxy: {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20111227201657.dll
BHO-X64: scriptproxy - No File
BHO-X64: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO-X64: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - C:\Program Files (x86)\Windows Live\Companion\companioncore.dll
BHO-X64: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
BHO-X64: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO-X64: SkypeIEPluginBHO - No File
BHO-X64: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
BHO-X64: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MIF5BA~1\Office14\URLREDIR.DLL
BHO-X64: URLRedirectionBHO - No File
BHO-X64: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
TB-X64: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
TB-X64: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
mRun-x64: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun-x64: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun-x64: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun-x64: [BCSSync] "C:\Program Files (x86)\Microsoft Office\Office14\BCSSync.exe" /DelayServices
mRun-x64: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
mRun-x64: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun-x64: [Conime] %windir%\system32\conime.exe
mRun-x64: [EKIJ5000StatusMonitor] C:\windows\system32\spool\DRIVERS\x64\3\EKIJ5000MUI.exe
mRun-x64: [HTC Sync Loader] "C:\Program Files (x86)\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup
mRun-x64: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun-x64: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun-x64: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRunOnce-x64: ["C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"] "C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\DSUpdate.exe"
mRunOnce-x64: [SpybotSnD] "C:\Program Files (x86)\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
SEH-X64: Groove GFS Stub Execution Hook: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\PROGRA~2\MIF5BA~1\Office14\GROOVEEX.DLL
.
============= SERVICES / DRIVERS ===============
.
R0 mfehidk;McAfee Inc. mfehidk;C:\windows\system32\drivers\mfehidk.sys --> C:\windows\system32\drivers\mfehidk.sys [?]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\windows\system32\drivers\mfewfpk.sys --> C:\windows\system32\drivers\mfewfpk.sys [?]
R0 PxHlpa64;PxHlpa64;C:\windows\system32\Drivers\PxHlpa64.sys --> C:\windows\system32\Drivers\PxHlpa64.sys [?]
R1 mfenlfk;McAfee NDIS Light Filter;C:\windows\system32\DRIVERS\mfenlfk.sys --> C:\windows\system32\DRIVERS\mfenlfk.sys [?]
R1 vwififlt;Virtual WiFi Filter Driver;C:\windows\system32\DRIVERS\vwififlt.sys --> C:\windows\system32\DRIVERS\vwififlt.sys [?]
R2 AdobeActiveFileMonitor9.0;Adobe Active File Monitor V9;C:\Program Files (x86)\Adobe\Elements 9 Organizer\PhotoshopElementsFileAgent.exe [2010-9-30 169408]
R2 AESTFilters;Andrea ST Filters Service;C:\Windows\System32\DriverStore\FileRepository\stwrt64.inf_amd64_neutral_58afa5ca50c7b5e7\AESTSr64.exe [2010-6-22 89600]
R2 DockLoginService;Dock Login Service;C:\Program Files\Dell\DellDock\DockLogin.exe [2009-6-9 155648]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-6-22 13336]
R2 Kodak AiO Network Discovery Service;Kodak AiO Network Discovery Service;C:\Program Files (x86)\Kodak\AiO\Center\EKAiOHostService.exe [2011-12-19 394672]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-12-8 249936]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-12-8 249936]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-12-8 249936]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2011-12-8 249936]
R2 McShield;McAfee McShield;C:\Program Files\Common Files\McAfee\SystemCore\mcshield.exe [2011-4-5 199272]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe [2011-4-5 208536]
R2 mfevtp;McAfee Validation Trust Protection Service;"C:\windows\system32\mfevtps.exe" --> C:\windows\system32\mfevtps.exe [?]
R2 MSSQL$EONENERGYFIT;SQL Server (EONENERGYFIT);C:\Program Files (x86)\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe [2010-12-10 29293408]
R2 PassThru Service;Internet Pass-Through Service;C:\Program Files (x86)\HTC\Internet Pass-Through\PassThruSvr.exe [2011-8-12 87040]
R2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2012-1-7 1153368]
R2 SftService;SoftThinks Agent Service;C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe [2010-6-22 1692480]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-6-22 2320920]
R3 BcmVWL;Broadcom Virtual Wireless;C:\windows\system32\DRIVERS\bcmvwl64.sys --> C:\windows\system32\DRIVERS\bcmvwl64.sys [?]
R3 cfwids;McAfee Inc. cfwids;C:\windows\system32\drivers\cfwids.sys --> C:\windows\system32\drivers\cfwids.sys [?]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\windows\system32\DRIVERS\CtClsFlt.sys --> C:\windows\system32\DRIVERS\CtClsFlt.sys [?]
R3 HECIx64;Intel(R) Management Engine Interface;C:\windows\system32\DRIVERS\HECIx64.sys --> C:\windows\system32\DRIVERS\HECIx64.sys [?]
R3 Impcd;Impcd;C:\windows\system32\DRIVERS\Impcd.sys --> C:\windows\system32\DRIVERS\Impcd.sys [?]
R3 IntcDAud;Intel(R) Display Audio;C:\windows\system32\DRIVERS\IntcDAud.sys --> C:\windows\system32\DRIVERS\IntcDAud.sys [?]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\windows\system32\drivers\mfeavfk.sys --> C:\windows\system32\drivers\mfeavfk.sys [?]
R3 mfefirek;McAfee Inc. mfefirek;C:\windows\system32\drivers\mfefirek.sys --> C:\windows\system32\drivers\mfefirek.sys [?]
R3 RTL8167;Realtek 8167 NT Driver;C:\windows\system32\DRIVERS\Rt64win7.sys --> C:\windows\system32\DRIVERS\Rt64win7.sys [?]
R3 vwifimp;Microsoft Virtual WiFi Miniport Service;C:\windows\system32\DRIVERS\vwifimp.sys --> C:\windows\system32\DRIVERS\vwifimp.sys [?]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 gupdate;Google Update Service (gupdate);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-20 136176]
S3 fssfltr;fssfltr;C:\windows\system32\DRIVERS\fssfltr.sys --> C:\windows\system32\DRIVERS\fssfltr.sys [?]
S3 fsssvc;Windows Live Family Safety Service;C:\Program Files (x86)\Windows Live\Family Safety\fsssvc.exe [2010-9-22 1493352]
S3 gupdatem;Google Update Service (gupdatem);C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2011-2-20 136176]
S3 HTCAND64;HTC Device Driver;C:\windows\system32\Drivers\ANDROIDUSB.sys --> C:\windows\system32\Drivers\ANDROIDUSB.sys [?]
S3 htcnprot;HTC NDIS Protocol Driver;C:\windows\system32\DRIVERS\htcnprot.sys --> C:\windows\system32\DRIVERS\htcnprot.sys [?]
S3 mferkdet;McAfee Inc. mferkdet;C:\windows\system32\drivers\mferkdet.sys --> C:\windows\system32\drivers\mferkdet.sys [?]
S3 Microsoft SharePoint Workspace Audit Service;Microsoft SharePoint Workspace Audit Service;C:\Program Files (x86)\Microsoft Office\Office14\GROOVE.EXE [2011-6-12 31125880]
S3 osppsvc;Office Software Protection Platform;C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE [2010-1-9 4925184]
S3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\windows\system32\Drivers\RtsUStor.sys --> C:\windows\system32\Drivers\RtsUStor.sys [?]
S3 TsUsbFlt;TsUsbFlt;C:\windows\system32\drivers\tsusbflt.sys --> C:\windows\system32\drivers\tsusbflt.sys [?]
S3 USBAAPL64;Apple Mobile USB Driver;C:\windows\system32\Drivers\usbaapl64.sys --> C:\windows\system32\Drivers\usbaapl64.sys [?]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\windows\system32\Wat\WatAdminSvc.exe --> C:\windows\system32\Wat\WatAdminSvc.exe [?]
S3 yukonw7;NDIS6.2 Miniport Driver for Marvell Yukon Ethernet Controller;C:\windows\system32\DRIVERS\yk62x64.sys --> C:\windows\system32\DRIVERS\yk62x64.sys [?]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2012-01-07 16:15:32 69000 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{624C48C4-6E1B-45E4-8AA8-3FB2F93F809A}\offreg.dll
2012-01-07 12:28:55

---

d

---

w- C:\Program Files (x86)\Spybot - Search & Destroy
2012-01-07 12:27:43

---

d

---

w- C:\ProgramData\NortonInstaller
2012-01-06 07:07:01 8822856 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{624C48C4-6E1B-45E4-8AA8-3FB2F93F809A}\mpengine.dll
2011-12-25 11:37:19

---

d

---

w- C:\Users\Admin\AppData\Roaming\Visan
2011-12-25 11:37:19

---

d

---

w- C:\ProgramData\Visan
2011-12-25 11:36:16

---

d

---

w- C:\ProgramData\PrintProjects
2011-12-25 11:36:16

---

d

---

w- C:\Program Files (x86)\PrintProjects
2011-12-25 11:31:17

---

d

---

w- C:\windows\SysWow64\kodak
2011-12-21 00:02:26 4448256 ----a-w- C:\windows\SysWow64\GPhotos.scr
2011-12-16 10:24:03 34152 ----a-w- C:\windows\System32\drivers\GEARAspiWDM.sys
2011-12-16 10:24:03 126312 ----a-w- C:\windows\System32\GEARAspi64.dll
2011-12-16 10:24:03 107368 ----a-w- C:\windows\SysWow64\GEARAspi.dll
2011-12-16 10:23:15

---

d

---

w- C:\Program Files\iPod
2011-12-16 10:23:13

---

d

---

w- C:\Program Files\iTunes
2011-12-16 10:23:13

---

d

---

w- C:\Program Files (x86)\iTunes
2011-12-16 10:05:14

---

d

---

w- C:\Users\Admin\AppData\Local\Apple
2011-12-16 10:03:47

---

d

---

w- C:\Program Files\Bonjour
2011-12-16 10:03:47

---

d

---

w- C:\Program Files (x86)\Bonjour
2011-12-15 13:42:22 43520 ----a-w- C:\windows\System32\csrsrv.dll
2011-12-15 13:42:21 3145216 ----a-w- C:\windows\System32\win32k.sys
2011-12-15 13:42:19 723456 ----a-w- C:\windows\System32\EncDec.dll
2011-12-15 13:42:19 534528 ----a-w- C:\windows\SysWow64\EncDec.dll
2011-12-15 13:42:06 2048 ----a-w- C:\windows\System32\tzres.dll
2011-12-15 13:42:05 2048 ----a-w- C:\windows\SysWow64\tzres.dll
2011-12-09 17:37:31

---

d

---

w- C:\Users\Admin\AppData\Roaming\HTC.388BC06ACDAB6261375BCE37FBA2E023C0D7EE34.1
2011-12-09 17:24:01

---

d

---

w- C:\Users\Admin\AppData\Roaming\HTC
2011-12-09 17:14:57

---

d

---

w- C:\Program Files (x86)\Spirent Communications
.
==================== Find3M ====================
.
2011-12-02 20:41:31 414368 ----a-w- C:\windows\SysWow64\FlashPlayerCPLApp.cpl
2011-11-10 05:54:13 472808 ----a-w- C:\windows\SysWow64\deployJava1.dll
2011-11-04 01:53:39 2309120 ----a-w- C:\windows\System32\jscript9.dll
2011-11-04 01:44:47 1390080 ----a-w- C:\windows\System32\wininet.dll
2011-11-04 01:44:21 1493504 ----a-w- C:\windows\System32\inetcpl.cpl
2011-11-04 01:34:43 2382848 ----a-w- C:\windows\System32\mshtml.tlb
2011-11-03 22:47:42 1798144 ----a-w- C:\windows\SysWow64\jscript9.dll
2011-11-03 22:40:21 1427456 ----a-w- C:\windows\SysWow64\inetcpl.cpl
2011-11-03 22:39:47 1127424 ----a-w- C:\windows\SysWow64\wininet.dll
2011-11-03 22:31:57 2382848 ----a-w- C:\windows\SysWow64\mshtml.tlb
2011-10-18 14:32:28 161168 ----a-w- C:\windows\System32\mfevtps.exe
2011-10-15 13:16:16 75808 ----a-w- C:\windows\System32\drivers\mfenlfk.sys
2011-10-15 13:16:16 65264 ----a-w- C:\windows\System32\drivers\cfwids.sys
2011-10-15 13:16:16 647080 ----a-w- C:\windows\System32\drivers\mfehidk.sys
2011-10-15 13:16:16 481768 ----a-w- C:\windows\System32\drivers\mfefirek.sys
2011-10-15 13:16:16 284648 ----a-w- C:\windows\System32\drivers\mfewfpk.sys
2011-10-15 13:16:16 229528 ----a-w- C:\windows\System32\drivers\mfeavfk.sys
2011-10-15 13:16:16 160280 ----a-w- C:\windows\System32\drivers\mfeapfk.sys
2011-10-15 13:16:16 10248 ----a-w- C:\windows\System32\drivers\mfeclnk.sys
2011-10-15 13:16:16 100912 ----a-w- C:\windows\System32\drivers\mferkdet.sys
.
============= FINISH: 16:54:20.55 ===============

nikiyoung

Spy bot removed 14 0f 16 of the babylon just running it again to see if it will remove the rest. does the above log tell you anything??
thanks
niki

nikiyoung

Spy bot got rid of all threats now

waddler_8

The log looks fine - any problems?

elektra

nikiyoung wrote: »

Spy bot got rid of all threats now

and did that solve your chrome problem ?

I have the same chrome problem which started yesterday(error 102). Have tried their suggestions. Very briefly turned firewall off which cured the problem however entry in ZA firewall seems ok.
Internet access ok through Firefox.


Ran Avast, Malaware, and SAS scans all OK

Now trying to decide whether to reinstall ZA or Chrome