Asda pharmacy - inept and rude.

pineapple

Today I asked for Migraleve Pink at an Asda pharmacy. The assistant (Pharmacist?) advised me that cocodamol was the the same but cheaper. No not the same. I told her that Migraleve Pink is different in that it has an anti nausea agent which is why I buy it. She scrutinised the packaging as if she didn't believe me then served me silently, with a scowl. I had the same palaver the time before, but worse. It's not so much the knowledge but the attitude.
This time - I've made a complaint.

davetrousers

Is this all Asda Pharmacies?

pineapple

davetrousers wrote: »

Is this all Asda Pharmacies?

No. That's why the heading is not 'Asda Pharmacies'. Maybe the heading should be 'Local Asda Pharmacy' but I thought the text made it clear. Mea culpa. :idea:

Azari

pineapple wrote: »

No. That's why the heading is not 'Asda Pharmacies'. Maybe the heading should be 'Local Asda Pharmacy' but I thought the text made it clear. Mea culpa. :idea:

Not your fault at all. It's perfectly obvious that you were talking about one specific person in one specific pharmacy.

Some people are either too stupid to understand simple English or have nothing better to do than make lame attempts to look 'clever'.

MamaMoo_2

My local Asda keeps its pregnancy tests behind the pharmacy counter.
I had my 10 month old son in his pram, and asked for a pack of two Clearblue tests. The look I got from the woman was vile. I heard her mutter something about "irresponsible teenagers" and "breeding for benefits"
At this point I told the woman, not that it was any of her business, but I was 21, married, my husband and I were both employed, and had every damn right to have kids when I wanted. She very quickly shut her face and apologised, but I've found that a lot of these in-store pharmacies have quite moody staff because they are usually very busy, and they often have more work to do than a small local chemist. It's not an excuse, but maybe an explanation

sweetstudent

MamaMoo wrote: »

My local Asda keeps its pregnancy tests behind the pharmacy counter.
I had my 10 month old son in his pram, and asked for a pack of two Clearblue tests. The look I got from the woman was vile. I heard her mutter something about "irresponsible teenagers" and "breeding for benefits"
At this point I told the woman, not that it was any of her business, but I was 21, married, my husband and I were both employed, and had every damn right to have kids when I wanted. She very quickly shut her face and apologised, but I've found that a lot of these in-store pharmacies have quite moody staff because they are usually very busy, and they often have more work to do than a small local chemist. It's not an excuse, but maybe an explanation

I'd have actually made a formal complaint if it was me (even though i'm male) - in effect your contributing towards their wages!

Desperate_Housewife_2-2

the pharmacy shop assistants dont have the knowledge and seem to think they can tell everyone (including the pharmacists!) whats what...

You did right to complain, not acceptable to be fobbed off and misled especially when its to do with your medicines.

In my experience, the pharmacists are generally very good, helpful and knowledgable, some of them tear their hair out with the people they have to work with...

MamaMoo_2

sweetstudent wrote: »

I'd have actually made a formal complaint if it was me (even though i'm male) - in effect your contributing towards their wages!

I would have done, but was too excited to go pee on a stick :P

coldcazzie

Shame really - the Asda pharmacy near me is very good, in fact much better than the Lloyds nearby. Lloyds have to their name a string of !!!! ups including informing me that a brand of insulin is "no longer being manufactured" and that "there's supply problems with these test strips" both of which were subject to the appropriate amount of ridicule from the Asda pharmacy.

I guess it's the same with everything - there's good people and bad people.

Esoog

MamaMoo wrote: »

My local Asda keeps its pregnancy tests behind the pharmacy counter.
I had my 10 month old son in his pram, and asked for a pack of two Clearblue tests. The look I got from the woman was vile. I heard her mutter something about "irresponsible teenagers" and "breeding for benefits"

Well, that seems to be the going theme for this country these days

nomnomnom

I can't stand my local Sainsbury's chemist for having rude staff but your post reminded me of my friend who had the exact same thing in Sainsburys when she asked for migraleve and they made a big thing about her buying their product, which she didn't want and they were obnoxious to her cos she insisted she just wanted the migraleve!!