Jobcentre harrassment

Tremour-88

Notmyrealname wrote: »

Playing devils advocate, twice in a row your wife has been given a specific time or date and twice she has come up with an excuse why she can't. Hospital/Dentist appointments and funerals are probably one of the most common "excuses" given by people who are either fiddling the dole or simply don't ever want to get a job.

... Kinda harsh The jobcentre KNEW about these things 7 days BEFORE the days we needed to to rearrange the Apts. we offered to show them proof, hospital letters, doctors letters etc. and the advisor still called us liars when we offered to show her bloody proof.

Next friday we've gotta go for an interview and i'll tell them to ring the bloody hospital them selves if they have to.

I dont care if we're unemployed or not A JOB IS NOT MORE IMPORTANT THAN YOUR HEALTH

Also the jobcentre didn't give us 2 dates we canceled we told the jobcentre we were busy on those dates last week and they booked them on those days they just couldn't be bothered to make a note of it.

Vejovis

doesn't your wife have spare glasses in case her contacts break, if her eyes are that bad?

Tremour-88

Vejovis wrote: »

doesn't your wife have spare glasses in case her contacts break, if her eyes are that bad?

She has a medical condition where part of her pupil has dropped so her eye-sight is completely blurry the contact lense supports the pupil and holds it up

OwenGriff

Again a hard line stance sometimes needs to be taken i hear these exuses all the time. I would question anyone who misses 2 or 3 appts in a row due to what is known as a domestic emergency . Why cant you offer a day or appt you can attend instead of making exuses to ones you cant. Also if your wife doesnt seem fit for work you need to claim ESA as JSA is an activley seeking benefit which sounds like to me she isnt...

KiKi

OwenGriff wrote: »

I would question anyone who misses 2 or 3 appts in a row due to what is known as a domestic emergency.

She didn't 'miss' appointments. They told the JC a week in advance of all appointments.

Why cant you offer a day or appt you can attend instead of making exuses to ones you cant.

If you read the OP's post, she did, but the JC didn't want to hear it.

Also if your wife doesnt seem fit for work you need to claim ESA as JSA is an activley seeking benefit which sounds like to me she isnt...

Why is she unfit for work? A ten minute blood test once a week, and the requirement for specific lenses to be fitted four times a year is hardly ESA worthy.

I agree that from the JC's perspective they may *think* these are excuses because they hear them all the time, but the reality is that this just seems to have fallen on two days of a funeral and a hospital appointment. The OP's wife was offering any other day, but seems to be that the JC advisor was being deliberately recalcitrant.

I can't help you, OP, but wanted to express my sympathy for your situation. I hope all goes well - update us, will you?

KiKi

Oneday77

Tremour-88 wrote: »

... Kinda harsh The jobcentre KNEW about these things 7 days BEFORE the days we needed to to rearrange the Apts. we offered to show them proof, hospital letters, doctors letters etc. and the advisor still called us liars when we offered to show her bloody proof.

Next friday we've gotta go for an interview and i'll tell them to ring the bloody hospital them selves if they have to.

I dont care if we're unemployed or not A JOB IS NOT MORE IMPORTANT THAN YOUR HEALTH

Also the jobcentre didn't give us 2 dates we canceled we told the jobcentre we were busy on those dates last week and they booked them on those days they just couldn't be bothered to make a note of it.

Notmyrealname was pointing out the other view. I didn't read it as accusing your wife, more that the JS staff hear things like that all the time and you've hit someone who doesn't realise it is the truth every now and again.
Her health is more important than anything else by far.

WhiteHorse

Make a Data Protection Act request for all documents, including records of telephone conversations, handwritten notes, everything. If there are tapes of the telephone calls, copies or transcripts of them too.

Then file a formal complaint against the advisor. If you can, try to avoid filing before you get the documents, lest they disappear.

If you really want to nail this toad, invest in a small covert recording device and try and get her behaviour on record. Then get it in writing that she denies everything, before revealing the existence of the recordings.

whitewing

Vejovis wrote: »

doesn't your wife have spare glasses in case her contacts break, if her eyes are that bad?

My eyesight is really bad but I don't have spare glasses because the lenses are so expensive.

Oneday77

WhiteHorse wrote: »

Make a Data Protection Act request for all documents, including records of telephone conversations, handwritten notes, everything. If there are tapes of the telephone calls, copies or transcripts of them too.

Then file a formal complaint against the advisor. If you can, try to avoid filing before you get the documents, lest they disappear.

If you really want to nail this toad, invest in a small covert recording device and try and get her behaviour on record. Then get it in writing that she denies everything, before revealing the existence of the recordings.

You would have to advise her it was being recorded, especially if your wanting to mention DPA.

OP what is the eye condition your wife suffers from? I'm just curious as my OH is an optician and the only thing she can think of is a Teardrop pupil, which isn't specifically a visual impairment. There may be further complications on top of that.

Tremour-88

Oneday77 wrote: »

You would have to advise her it was being recorded, especially if your wanting to mention DPA.

OP what is the eye condition your wife suffers from? I'm just curious as my OH is an optician and the only thing she can think of is a Teardrop pupil, which isn't specifically a visual impairment. There may be further complications on top of that.

Sorry I said pupil earlier I ment to say Cornea, the hospital said her Cornea has slightly dropped and the only 2 options were surgery to fit a plastic plate in her eye or contact lenses for life.