We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

barclaycard wont give info

the letter they sent encloses the following

Reference :section 78 of the Consumer act 1974

We refer to your request for information under Section 78 of the consumer act of the Consumer Credit Act 1974 (the act).

As no sum is, or will or may become payable under your agreement, section 78(3)(a) of the act provides that we are not obliged to provide you with the documents and information you seek. we can confirm that the cheque you enclosed with your request has not been banked and has been destroyed.

Want is my next step will I sar or go to fos?

Many thanks for looking

Comments

  • aka666
    aka666 Posts: 125 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    on reading and searching forum i think i have my answer, i think i just put in a complaint about ppi and they will do the rest, please delete this thread and thankyou
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.4K Banking & Borrowing
  • 254.4K Reduce Debt & Boost Income
  • 455.4K Spending & Discounts
  • 247.3K Work, Benefits & Business
  • 604K Mortgages, Homes & Bills
  • 178.4K Life & Family
  • 261.5K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.