Payment Plans

TC54

Am on JSA Income based, have total dual fuel debt from bill dated 5/1/12 of £416.00 - NPower want £84 fortnight on payment plan. My income is £135 a fortnight. Is there a maximum I can be asked to pay on top of normal usage.

spiro

There is not a maximum they can ask for, there may be a maximum you can pay. You need to write and a complete list of incomings and outgoings to determine what you can afford.

Is this 'debt' from an old bill, or is the £416 just the current bill?

nPower

Hi TC54,

Would you like me to take a look into this and see what we can do for you?

If you send me your details to [EMAIL="forumresponse@npower.com"]forumresponse@npower.com[/EMAIL], I'll get onto this right away.

Best wishes,

Adam

TC54

spiro wrote: »

There is not a maximum they can ask for, there may be a maximum you can pay. You need to write and a complete list of incomings and outgoings to determine what you can afford.

Is this 'debt' from an old bill, or is the £416 just the current bill?

part debt from before and current bill.

TC54

nPower_company_representative wrote: »

Hi TC54,

Would you like me to take a look into this and see what we can do for you?

If you send me your details to [EMAIL="forumresponse@npower.com"]forumresponse@npower.com[/EMAIL], I'll get onto this right away.

Best wishes,

Adam

Thanks Adam, I will send email with account details.

nPower

Hi TC54,

Just to let you know that I have received your emails and this is being looked into.

I'll give you an update as soon as I have checked everything.

Best wishes,

Adam

chanz4

Your best option would be a pre-pay, if for medical (proved) or unable to fit fuel direct @ £3.30 plus consumption

TC54

chanz4 wrote: »

Your best option would be a pre-pay, if for medical (proved) or unable to fit fuel direct @ £3.30 plus consumption

I think pre payment meters are wrong for people already struggling, simply because they can be 16% more than normal prices, not sure why that is when people are paying in advance, just seems morally wrong. But the fuel direct, I assume is a third party deduction via the JSA system, which is certainly worth looking into. Thank you.

mattcanary

Yeah, I would recommend trying to avoid a prepayment meter if you can.

They are inconvenient, you are relying on the competence of your supplier to fix the meter if it breajks (iotherwise you are without light / power) and they are a nightmare to remove in future if you want toi benefit from cheaper prices.


I would though, recommend you keep a running tally of how much electric and gas you use on a weekly or fortnightly basis. That way, you can cut down if you need to and avoid increasing the level of your debt.
Fuel Direct may be possible. However, you must monitor your usage otherwise you may get further into debt. With Fuel Direct, the payments are only based upon how much gas/electric your supplier thinks you will use in future (plus a set weekly or fortnightly amount towards your debt)

HappyMJ

TC54 wrote: »

Am on JSA Income based, have total dual fuel debt from bill dated 5/1/12 of £416.00 - NPower want £84 fortnight on payment plan. My income is £135 a fortnight. Is there a maximum I can be asked to pay on top of normal usage.

Normally you would pay it over the time the debt accrued. So if this is all from one bill i.e 3 months then you can split the £416 into 13 weekly payments of £32 or £64 a fortnight. If the debt accrued over a longer period of time then divide it out and offer that amount. You need to keep that payment up over summer and then by next year you will be paying your bill within 14 days of the due date and then you could possibly switch to direct debit and save even more.

Try and avoid a prepayment meter...

caz2003uk

Everyone says "avoid pre-payment meters" .....

Why? I was in debt to both gas and electric, i had pre-payment meters fitted and things are so much better now!

£3.30 a week on both to debt and current consumption is £15 a fortnight for gas and £10-15 a fortnight on electric....