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Not suitable to wear

I have a dress which I bought back in October but well have never been able to wear it as I took the tag off but when I put it on theres a massive hole down the side seam, someone said that I would be able to take it back and get a full refund regardless of when it was bought, is this true?

Thank you
:j DMP started on 1st Oct 11 - 6 yrs 0 mths till DFD :j
May 2018 Debt free date - Mission to clear before!
Depression is a challenge, Debt is a challenge and I have been given these challenges to be a stronger person. Focus and determination is the key with hard work!

Comments

  • hoppo,p
    hoppo,p Posts: 58 Forumite
    I could be wrong, but after 3 months, i wouldnt think you had a leg to stand on. Why didn't you take it back earlier?
  • vuvuzela
    vuvuzela Posts: 3,648 Forumite
    After 3 months, not a chance. If it's just down the seam, why not get it repaired ?
  • hoppo,p wrote: »
    I could be wrong, but after 3 months, i wouldnt think you had a leg to stand on. Why didn't you take it back earlier?

    because I dont have the receipt. I have the tag though.
    :j DMP started on 1st Oct 11 - 6 yrs 0 mths till DFD :j
    May 2018 Debt free date - Mission to clear before!
    Depression is a challenge, Debt is a challenge and I have been given these challenges to be a stronger person. Focus and determination is the key with hard work!
  • If you'd taken it back 3 months ago then maybe. If you take it back now then you'll simply be quizzed as to why it's taken so long.

    If you don't have a receipt then even LESS chance! A tag isn't a valid proof of purchase, it doesn't show you paid anything for the dress, when you bought it or any of the other relevant information the store would need.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Do you have any proof of purchase (like a bank statement)?
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • hoppo,p
    hoppo,p Posts: 58 Forumite
    because I dont have the receipt. I have the tag though

    Why now then?
  • arcon5
    arcon5 Posts: 14,099 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    if the shop do offer a remedy, they don't have to issue a refund -- they can repair or replace it due to the length of time passed.
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