Holiday let..burnt surface...LL wants a brand new worktop??!!

McKneff

You keep saying 'a very small burn mark' presumably it was the size of the bottom of the pan, so not that small then.

967stuart

You burnt it, you mend it.

Sick of people looking for loop holes and trying to get out of things.

You damaged their property, stop being an idiot and pay to put the damage right, it doesn't matter how old it is, YOU still damaged it.

googler

mazy_m wrote: »

There were no heat mats or metal tray things etc so nowhere else safe to put a hot pan once picked up.

...except the cooker - the place you picked it up from.

There were no signs to say the worktop wasn't heatproof. You could apply this logic to anything daft that you could do in a holiday let;

There's no sign to say that it's not safe to stand on the centre of the toilet seat lid to reach the ceiling.
There's no sign to say that you shouldn't swing athletically from the shower curtain rail.
There's no sign to say that you shouldn't jump up and down in the bath.
There's no signs to say you shouldn't bounce a football off the windows.

etc etc

Essentially...... You don't do daft things in someone else's house.

Itismehonest

We even had one plonker who somehow put a saucepan fresh off the cooker down on a carpet & burnt a ring in that :eek: so a worktop seems almost explicable after that.

Of the thousands of people we had in our cottages over the years we, thankfully, had little damage but, on the occasions we did, only a handful faced up to admit they had done it & offered to pay up.

I don't think the discussion here is just about whether the OP is liable to pay - they are. It seems to also be that the cottage wasn't entirely satisfactory or "as described". There may, therefore, be a possibility that a happy medium can be found.

mazy_m

THanks to all of you who have replied sensibly and not been judgemental....

In regards to a few things some people have assumed. Another pan was put in place of the pan I picked up as like I said the pans were too small to do the required cooking for the 6 people we booked for. i.e NO space for another pan on the cooker.

Also it is a very small burn mark the size of a 2 p coin halfed and a about a 1p above it if that. As I said also it was not on there for long enough to burn a huge hole.

I've not shifted the blame in any way shape or form. I've just stated that he was very cautious with his signs for other things and at home and indeed at my mums, my nans and the woman I worked for and most places i've cooked i've been able to put the pan down on the surface again never burned so not really a stupid thing to do. I picked it up as because it was a very old kitchen and dingy I though oh it may not be heatproof.

My main concerns with the thread were if it was justified to try to claim a whole new worktop for the actual small burn i'll try and find and example of a picture as like I said I didn't think to take a picture it was that small and there were many other marks on the kitchen counter also.

Itismehonest that's exactly what I am hoping for that we can reach a reasonable understanding due to the fact they didn't fufil their end of the rental with the broken hot tub for half of our stay. But I know that I am not prepared to pay for a brand new worktop for this damage.

THanks again to the people who gave me the information I asked for without sarcasm and judgement as that's what this site is about.

To those that didn't perhaps you should keep your opinions to yourselves in the future if you don't have the details on what i'm asking i.e the law and the regulations regarding it then don't bother replying to me as it is in vain.

Maz

ILW

Still cannot work out how a worktop can be repaired without replacing it.

franklee

ILW wrote: »

Still cannot work out how a worktop can be repaired without replacing it.

I don't see that's relevant. See

Avoiding Betterment & Considering Apportionment
http://www.arla.co.uk/information/deposit-protection/betterment-and-apportionment/

It's for a tenancy but I believe holiday lets work in a similar way over damage. If I was the OP I'd be making an offer based on this guidance e.g.:

A small to medium size chip or mark, scratch or burn on a kitchen worktop - perhaps £5 - £25

ROY47

967stuart wrote: »

You burnt it, you mend it.

Sick of people looking for loop holes and trying to get out of things.

You damaged their property, stop being an idiot and pay to put the damage right, it doesn't matter how old it is, YOU still damaged it.

100% agree with you

look at it another way

IF it was your property that you rented out , someone burned , damaged the worktop etc.

What would YOU do ?

patch it up ?

NO

ask the the person who used it to pay for a new one !

jamie11

Unusually I disagree with G_M & B&T

I have a holiday property which I let out to various people, I take pains to make it as perfect as possible, If there was a pan sized burn on the worktop I would expect to have to change the worktop and I would expect the culprit to compensate me, it matters not whether I have already had 5 years use from it or 15 years use, if it was perfect when they took possession I would expect it to be perfect when they left. My 2cents

G_M

jamie11 wrote: »

Unusually I disagree with G_M & B&T

I have a holiday property which I let out to various people, I take pains to make it as perfect as possible, If there was a pan sized burn on the worktop I would expect to have to change the worktop and I would expect the culprit to compensate me, it matters not whether I have already had 5 years use from it or 15 years use, if it was perfect when they took possession I would expect it to be perfect when they left. My 2cents

The point is you'd be getting a brand new one in place of a 5 (or 15) year old one.

Morally questionable, and legally unenforcible.