digistat +3 won't speak to boiler

nickj_2

have just got a digistat +3 to replace the 2 version mainly due to the 2 being a 7 day same settings where as the +3 can be set by each day
i've done the recommision 4-5 times and it won't connect to the receiver box on the boiler
any ideas would be most helpful

it is the wireless version btw - the 2 version works fine

cheers

Myser

digistat +3 won't speak to boiler

Maybe they're speaking different languages and you need a translator

What batteries are you using in both devices?

Are there any other wireless devices nearby such as a cordless phone or Broadband router?

nickj_2

no other wireless devices nearby , they've both got aa batteries in , both units are working ,the +3 won't go thru the commision set up

Myser

Do you see the red light flash for 7 seconds?

Which step do you reach in the commissioning procedure?

I meant what type of batteries - Alkaline, Zinc Chloride, rechargeable?

keystone

This one could run and run without you getting it working.

In the morning call 0845 130 7722 and talk it through with Tech Support. Alternatively if you don't like 0845 numbers call 01752 737166 (you'll get Ivensys - the parent) and ask to be put through to Drayton Tech Support.

Cheers

nickj_2

Myser wrote: »

Do you see the red light flash for 7 seconds?

Which step do you reach in the commissioning procedure?

I meant what type of batteries - Alkaline, Zinc Chloride, rechargeable?

they are just standard alkaline batteries , - red light didn't flash , was holding unit 2metres from receiver box

will give customer service a ring 1st thing