Next Directory order - different price

AB22

Hello, I purchased an item from Next directory for £50, when the item arrived today the price tag stated £25 (not marked down to £25 but a proper Next tag with £25 on it). I just wanted to know what my rights were with regard to this, should Next sell me the item at £25 or am I required to pay the £50 stated at time of purchase (should I wish to keep the item).

Many thanks in advance.

somethingcorporate

You offered to pay £50 for the item. They accepted, job done.

If you ordered online you could return it for your money back and see if you can buy it in the shop for £25.

Before you do any of this I would certainly give the customer services a call and see what they say, they may (if you get a nice one) give you £25 back but it will be pure goodwill and nothing else.