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Lost voucher cost over cancelled trip... anything I can do?
faded_flowers
Posts: 259 Forumite
I don't think there's anything to be done, but just incase...
I purchased a groupon voucher for 2 nights for 2 people in a hostel. We had the trip fully organised but I became very ill the evening before so we ended up not going.
The website states that in the event of a no-show, they will charge you for the first night. When I contacted them to see where the voucher stood, they said since they can't part-deduct from the voucher they have cancelled the full value
I'm perfectly happy to pay the first night, but it doesn't seem fair to have to pay both. I was intending to re-book with them.
Do I have a leg to stand on?
Thanks for any help.
I purchased a groupon voucher for 2 nights for 2 people in a hostel. We had the trip fully organised but I became very ill the evening before so we ended up not going.
The website states that in the event of a no-show, they will charge you for the first night. When I contacted them to see where the voucher stood, they said since they can't part-deduct from the voucher they have cancelled the full value
Do I have a leg to stand on?
Thanks for any help.
0
Comments
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I suspect not, but why not ask them.0
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