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Sainsburys Brand Match

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When I bought a litre of Glenfiddich I found that I had paid £16 more in Sainsburys than I would have done in Tesco but I was only given a £10 Brand Match voucher.

When I queried this the answer was:

One of the terms of the Brand Match system is that the maximum value for a voucher we can issue is £10. This is due to the fact that it's very rare that a customer will save over £10 when doing there shopping at one of our competitors.

Is anyone else aware of this?

Also I asked if the redemption coupons could have an expiry date longer than a week as I shop once a month. They said no. I think I will be going to Tesco from now on.
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Comments

  • Money_maker
    Money_maker Posts: 5,471 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    All these so called brand match have their drawbacks. This is sainsburys. Asda need you to have a min spend and min comparable items whilst Mr T just picks and chooses what they want to match.

    Best to use http://www.mysupermarket.co.uk/#/shopping/findproducts.aspx?query=glenfiddich&store=sainsburys to compare on expensive items before shopping.
    Please do not quote spam as this enables it to 'live on' once the spam post is removed. ;)

    If you quote me, don't forget the capital 'M'

    Declutterers of the world - unite! :rotfl::rotfl:
  • thatguy1
    thatguy1 Posts: 5,363 Forumite
    1,000 Posts Combo Breaker I've been Money Tipped!
    the vouchers are valid for 2 weeks, not 1 week.

    It's actually a good idea having a £10 limit on the amount considering what people were doing with the Tesco one when that was launched.
  • Funnily enough I got caught out on the 1-week expiry date for this 2 days ago; when reading the T&Cs I also saw the "£10 maximum" so to answer your first question, yes I was aware :wink:

    1 way to get round the time limit could be by buying small items (i.e. under £10 or your voucher limit) in a Sainsbury's Local. As for the £10 limit, I'd chalk it up as a "lesson learnt" and move on - besides, if you're a regular Glenfiddich drinker then wouldn't you have realised the big price increase?
  • junebjh
    junebjh Posts: 7 Forumite
    Ha! the whisky wasn't for me.
    :naughty:
    I shall certainly redeem the £10 and will have to put it down to experience.

    Thanks wadewadewade as I now no longer have to wade through the Ts & Cs as I had intended.

    Bottom line is that the consumer will never really win and loyalty isn't worth much at all in the shops' big scheme of things.
  • DCFC79
    DCFC79 Posts: 40,641 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    For customers who shop once a week i think its a bonus for those weekly shoppers.
  • mhoc
    mhoc Posts: 19,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    I thought the Sainsburys brand match finished on December 31st????
    “Create all the happiness you are able to create; remove all the misery you are able to remove. Every day will allow you, --will invite you to add something to the pleasure of others, --or to diminish something of their pains.”
  • aau1
    aau1 Posts: 19,401 Forumite
    I was in Sainsburys last week and I thought I read that they had a minimum spend of £20 before they would do a brand check on your shopping

    I would say that is another drawback of their promo
    Apparently, everybody knows that the bird is [strike]the word[/strike] a moorhen
  • mhoc
    mhoc Posts: 19,287 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    aau98113 wrote: »
    I was in Sainsburys last week and I thought I read that they had a minimum spend of £20 before they would do a brand check on your shopping

    I would say that is another drawback of their promo

    Its always been a £20 spend
    “Create all the happiness you are able to create; remove all the misery you are able to remove. Every day will allow you, --will invite you to add something to the pleasure of others, --or to diminish something of their pains.”
  • Middy
    Middy Posts: 5,394 Forumite
    The Brand Match has been extended indefinitely.

    I do the trolleys when the trolley lad is on holiday or a day off and see these Brand Match coupons laying in the trollies. I can't use these as I will get dismissed. About a fortnight before Christmas, I saw a £7.82 coupon. I had to destroy it.

    Good to womble if you or your partner don't work for Sainsburys.

    When they did the trial in NI, the max coupon they dished out was £20.
  • Ty_Twad
    Ty_Twad Posts: 16 Forumite
    Hi All,

    You are right - all these price promises have their drawbacks and they're not always made clear on advertising (without a magnifying glass!)

    Before shamelessly exploiting the Sainsbury's Brand Match for the first time before Christmas, I checked all their Ts&Cs and was glad i did as i didn't realise their was a maximum £10 voucher. Am glad it's now permanent, as there are some very good things about it - I've found their price comparisons to be very accurate even though they're instant. Also, because the coupons are till-printed, they never get questioned by cashiers - if you hand over a large home-printed coupon at ASDA or Tesco, I guess there's a risk of that even if it's real! Some people are trying to pull a fast-one!

    Was a very sad day yesterday, as I used the last of my £8off£40 coupons they sent me. Sainsbury's wanted me to spend £160 to get £32 off. Tesco Online tried to woo me with £20 off shops totaling £220 (Don't worry was never going to fall for that one!). I find it difficult to spend£160 even at Christmas, so haven't been! I've been getting £8 off a £30 shop!

    Have been spending part of each £40 shop on branded items that I knew to be up to £10 cheaper elsewhere and the rest of my shops have been all own-brand. That's another good thing about the Brand Match - you know that unlike at ASDA, there'll be no nasty surprises! Go in with a list of branded items to buy and don't stray from this. You can add to this, all their special offers on their own-brand stuff, safe in the knowledge that it won't eat into your coupon!

    The only downside when doing this - the cashier comments on your very large coupon. "I've never had one that large before" and is interested in what I bought. I say, I think it was these things, before another coupon comes out. Mouth agog, she just had to go and notice that it's bigger than the last. Cue shrug of shoulders as i get on my way!

    Thanks for all your tips as i learnt it all from you!

    Ty
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