sale or scam?

lv1963

very smart people on this website...

halibut2209

Shop elsewhere.

It's quite possible that you missed the small "up to" in front of the 70%

Did it say "70% off" on the rack, or the item itself?

Regardless, they can refuse to sell to you, so you don't have any rights. Look at the sticky at the top of the forum about whether shops have to sell at the marked price.

unholyangel

halibut2209 wrote: »

Shop elsewhere.

It's quite possible that you missed the small "up to" in front of the 70%

Did it say "70% off" on the rack, or the item itself?

Regardless, they can refuse to sell to you, so you don't have any rights. Look at the sticky at the top of the forum about whether shops have to sell at the marked price.

Or could have been 70% off RRP? I've seen noticed in stores with both (the up to and off RRP i mean). Or is it possible OP usually shops online and the original price they were expecting is the online price and in store is more expensive? Would help if perhaps OP gave us more info on where they got the "original price" from.

As for the OP, they don't have to sell you anything - even at full price. Effectively for a contract to be made there has to be offer and acceptance. You can offer to buy the item for £x price and they can either accept or refuse. Likewise they can offer to sell you an item for £x price and you can either accept or refuse.

However, depending on the circumstances listed above, you may be able to make a complaint about misleading advertising etc. This doesnt mean you'll get your item at the cheaper price......but it does mean they'll be more inclined to stick to guidelines in the future.

Theres actually a sticky on whether shops have to sell at advertised price found here:
https://forums.moneysavingexpert.com/discussion/3277262

lv1963

halibut2209 wrote: »

Shop elsewhere.

lateandlive

You should also remember, however, that if it's a single item on a mixed rail then there's every possibility that the trousers could have been put back in the wrong place by a previous customer - it's unfair to penalise the shop for that, they can't follow EVERY individual round and rectify their mistakes.

If, however, there was a whole line of those trousers on a rail then you could be a bit more dubious.

Rail dividers should only ever be taken as an indication, the price on the garment should be used as a final sale price. We used to have issues when I worked in retail with sale dividers reading "up to 50% off" with clothes either side of it - which side was up to 50% off?!

lv1963

lateandlive wrote: »

You should also remember, however, that if it's a single item on a mixed rail then there's every possibility that the trousers could have been put back in the wrong place by a previous customer - it's unfair to penalise the shop for that, they can't follow EVERY individual round and rectify their mistakes.

If, however, there was a whole line of those trousers on a rail then you could be a bit more dubious.

Rail dividers should only ever be taken as an indication, the price on the garment should be used as a final sale price. We used to have issues when I worked in retail with sale dividers reading "up to 50% off" with clothes either side of it - which side was up to 50% off?!

_______________________

tomwakefield

lv1963 wrote: »

BTW, you all sound like GAP employers...

stugib

lv1963 wrote: »

b) the new FAKE price

It won't be a fake price, it will be a price charged in one of their outlets somewhere in the country in the recent few weeks (legislation changed a couple of years ago, can't remember what it is now). Frustrating, but unfortunately not illegal.

lv1963 wrote: »

BTW, you all sound like GAP employers...

Oooh, could this be our first spontaneously combusting newbie of 2012?

wealdroam

Firstly, I do not work for GAP... or any other retail organisation.

OP, have you read the thread entitled...

READ ME FIRST PLEASE . . . Useful links, Resources and FAQs ?

The information you need is all in there.

Do come back with any further questions you may have.

arcon5

lv1963 wrote: »

very smart people on this website...

Please don't come here and allow people to take time and effort out of their day to offer help/support/advice just to then delete the original post -- it's outright rude and disrespectful op.

Incase anybody is interested in what was posted, here you go:

lv1963 wrote: »

I wanted to buy a few trousers yesterday in GAP london. A few of them should have been on sale with a 70% discount on the original price of £37.95 but the label reported a different initial price, so that the final sale price is £19.90 with a discount of less than 50%. There were so many other items like this one and in different shops that I guess it is an approved bad practice of the head management, and should be sanctioned. moreover, any item on racks with a notice of 70% had no more than 50%. When I asked for explanations to a shop assistant, he just told me "that's the price. buy it or leave it".

Am I right I could have bought this trousers at £11 (75% on £37.95)? What can a consumer do in these cases?

Post #4

you should read better that sticky: "it can be a criminal offence for a shop to mislead consumers about the price of a product and the way in which it was calculated"

Post #6

you too should have read better my post. There was a label on the item with:
a) the original price
b) the new FAKE price
C) the FAKE discounted price (I have an image of the label but I can't post it).
in every GAP shop I visited (there are a lot of them in central london) there were hundreds of items like this one, racks with "70%" or "50%" (with no UP TO, only the number) but with no such discounts, so it is NOT a problem of items "put back in the wrong place"

BTW, you all sound like GAP employers...

agrinnall

Not knowing the difference between employers and employees isn't an auspicious start to the OP's time on MSE :j