Annoying Buzzing - Turtle Beach X12 Headset (Xbox 360)

Terrysdelight

Hi

Bought my son the above for Christmas but his on-line friends are complaining of buzzing and he can hear buzzing too.

We've tried the following:

Moving the mic away.
Turning the Chat volume down.
Turning the game volume down.
Turning the base down.
Turning the base middle down.
also tried it with the base turned up.
also tried multiple combinations of the above.

Grateful for advice please?

Many thanks

callistris

Is your son using the play and charge cable for the controller?

As this is the most likely cause:)

Or have a read of this which should help further
http://www.turtlebeach.com/support/index.php?View=entry&EntryID=830516287

Terrysdelight

callistris wrote: »

Is your son using the play and charge cable for the controller?

As this is the most likely cause:)

Or have a read of this which should help further
http://www.turtlebeach.com/support/index.php?View=entry&EntryID=830516287

Thank you, yes, that was the problem - all sorted now - thanks again :-) Happy son, happy mum :beer: