Bent potato ricer

Empty_pockets

After years of lumpy mash invested in a ricer last week only to have it bend and become unusable after a single use.

I had looked at a tesco one for £7.50 but it looked a little flimsy so bought what looked like a much stronger unit from another (independent) retailer for about £11.

First spud went through fine, second one left a little residue in the bottom of the pot, by the third the residue had built up enough not to go through the holes but to bend the piston head and subsequently the rods to such a point the product cannot be used.
The spuds were well boiled.

Is this a inherent fault in the product or is it user error? Do I have any recourse with the retailer?

snozberry

if the metal bent then you need to take it back to the shop. Unless of course you are strong enough to bend metal...

I have a potato ricer and have had it for several years. Having potato residue in the pot after squashing each spud is normal, bending the ricer out of shape is not.

Rights? Why is the world so obsessed with rights?! Common sense should prevail

zartub

same as above, i have had one for years with no problems & this one sound like a right rip off for that amount of money. I would take it back and demand a refund.

withabix

Take the faulty potatoes back and demand a refund or sack the cook?


Sounds like excessive force and impatience broke the ricer.

pulliptears

The cheaper end ones do seem flimsy, my OH went pale when I bought the Oxo good grips one at £16 but its a solid piece of kit that hopefully will last many years.

Empty_pockets

Cheers for advice.

Thankfully independent retailer (Barnitts York) came top trumps and provided great service.

Considered changing for next ricer up the range but it was £18. Did a straight swap for a quality masher instead. Couldn't be bothered refunding onto the card so they just gave me 50p out the till which I chucked in the charity box.