address of ceo??

scared-sick

Does anyone have the address or the e-mail address of the ceo of hsbc bank please?

Just got my standard 'not upholding your complaint' this is final, letter from bank and now want to send second letter.

Has anyone had any joy in claiming bank charges back from hsbc, there dont seem to be any success stories for this bank?

dunstonh

Has anyone had any joy in claiming bank charges back from hsbc, there dont seem to be any success stories for this bank?

Depends on the reasons. Since the banks won the court case, "unfair" complaints get rejected. There are still some successes with hardship cases and first time offenders but only on a goodwill basis.

Just got my standard 'not upholding your complaint' this is final, letter from bank and now want to send second letter.

And when the staff that intercept the CEO email address then pass it on to the complaints department who will then match it up with your existing complaint and tell you that they have already given their decision, what will you do then?

Little_Mo_70

scared-sick wrote: »

Does anyone have the address or the e-mail address of the ceo of hsbc bank please?

Just got my standard 'not upholding your complaint' this is final, letter from bank and now want to send second letter.

Has anyone had any joy in claiming bank charges back from hsbc, there dont seem to be any success stories for this bank?

Brian Robertson. Chief Executive of HSBC. [EMAIL="managingdirectoruk@hsbc.com"]managingdirectoruk@hsbc.com[/EMAIL]
The e-mail addy shows MD but is listed as the contacted addy for him.

Make sure you have a strong case before making contact.

I tried to copy website of UK CEO e-mail addresses but it won't copy.

Little_Mo_70

Little_Mo_70 wrote: »

Brian Robertson. Chief Executive of HSBC. [EMAIL="managingdirectoruk@hsbc.com"]managingdirectoruk@hsbc.com[/EMAIL]
The e-mail addy shows MD but is listed as the contacted addy for him.

Make sure you have a strong case before making contact.

I tried to copy website of UK CEO e-mail addresses but it won't copy.

forgot to mention mark your e-mail
"for addressee only. For the personal attention of Brian Robertson"

scared-sick

Little_Mo_70 wrote: »

forgot to mention mark your e-mail
"for addressee only. For the personal attention of Brian Robertson"

Thanks little mo. I saw this e-mail adress when I did a search but was not sure if it was genuine or not. I will give it a go though as nothing ventured, nothing gained hey!!:)